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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Processing Error Alarms

Processing Error Alarms

ALM-48303 Failed to Access FTP

Description

The Ftpfilesync service of API Gateway is abnormal or the file permission is tampered with. Other components of the gateway cannot read or write FTP files.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48303

Major

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, IP address of the faulty source node, component name, and alarm cause.

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

The Ftpfilesync service is abnormal or the file permission is tampered with. AuthAdv or Orchestration cannot read or write the FTP files or obtain the latest file status from the Ftpfilesync component.

Possible Causes

The Ftpfilesync service is abnormal or the file permission is tampered with.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information.

    • alarm_source_ip indicates IP address of the source node for which the alarm is generated.
    • fault_source_ip indicates the IP address of the faulty node.

  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. Use PuTTY and {fault_source_ip} to log in to the faulty node.

    Default username: paasdefault password: Api@shubao88

  7. Run the following command to disable session logout upon timeout:

    TMOUT=0

  8. Run the following command to log in to the SFTP service:

    sftp -oPort=port User@ip

    In the preceding command, port indicates the FTP service port. The default value is 2022. User indicates ftpapimgr or ftpapigw, and ip indicates the IP address of the node to be logged in.

  9. Check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 10.

  10. Contact technical support.

Alarm Clearance

This alarm will be automatically cleared after the fault is rectified.

Related Information

None

ALM-48304 Certificate Is About to Expire in 30 Days

Description

The certificates used by certain components of API Gateway will expire in 30 days.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48304

Minor

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, and certificate information (including the certificate name and certificate expiration time).

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

Security risks may arise after the certificate expires. Some services may refuse the connection when they detect the certificate expiration, which affects service functions.

Possible Causes

The number of days until the current certificate file expires is less than its expiration notification period (30 days).

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information.

    • alarm_source_ip indicates IP address of the source node for which the alarm is generated.
    • certificate_information indicates the certificate name and expiration time of the component.

  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. To prevent APIG services from being affected by certificate expiration, replace the APIG certificate. For details, see Certificate Management > Replacing Type B and Type C Certificates in HUAWEI CLOUD Stack 6.5.0 Security Management Guide.
  7. Check whether the alarm is cleared.

    • If yes, no further action is required.
    • If the alarm is not cleared, go to 8.

  8. Contact technical support.

Alarm Clearance

The system checks the certificate information every 24 hours. This alarm will be automatically cleared after the fault is rectified.

Related Information

None

ALM-48305 Certificate Has Expired

Description

The certificates used by certain components of API Gateway have expired.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48305

Major

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, and certificate information (including the certificate name and certificate expiration time).

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

The service certificates of certain components of API Gateway expire. Security risks may arise after the certificate expires. Some services may refuse the connection when they detect the certificate expiration, which affects service functions.

Possible Causes

The certificates have expired.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information.

    • alarm_source_ip indicates IP address of the source node for which the alarm is generated.
    • certificate_information indicates the certificate name and expiration time of the component.

  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. To prevent APIG services from being affected by certificate expiration, replace the APIG certificate. For details, see Certificate Management > Replacing Type B and Type C Certificates in HUAWEI CLOUD Stack 6.5.0 Security Management Guide.
  7. Check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 8.

  8. Contact technical support.

Alarm Clearance

The system checks the certificate information every 24 hours. This alarm will be automatically cleared after the fault is rectified.

Related Information

None

ALM-48306 Certificate Authentication Fails

Description

The certificates used by certain components of API Gateway fail to be verified.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48306

Critical

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, and certificate information (including the certificate name and certificate expiration time).

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

The service certificates of certain components of API Gateway fail to be authenticated. Security risks may arise after the certificate authentication fails. Some services may refuse the connection when they detect the certificate authentication failure, which affects service functions.

Possible Causes

The certificates expire or the certificates are invalid.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information.

    • alarm_source_ip indicates IP address of the source node for which the alarm is generated.
    • certificate_information indicates the certificate name and expiration time of the component.

  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. To prevent APIG services from being affected by certificate expiration, replace the APIG certificate. For details, see Certificate Management > Replacing Type B and Type C Certificates in HUAWEI CLOUD Stack 6.5.0 Security Management Guide.
  7. Check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 8.

  8. Contact technical support.

Alarm Clearance

The system checks the certificate information every 24 hours. This alarm will be automatically cleared after the fault is rectified.

Related Information

None

ALM-48316 Number of Requests Exceeds the Flow Control Threshold of a Single Instance

Description

If the number of service requests exceeds the processing capability of a single instance, the system starts the protection mechanism.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48316

Major

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, IP address of the faulty source node, component name, and alarm cause.

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

Certain services cannot be invoked properly.

Possible Causes

  • The number of service requests reaches the throttling threshold.
  • External attacks increase the access traffic and reach the throttling threshold.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information to obtain fault_source_ip, which indicates the faulty node IP address.
  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. Use PuTTY and {fault_source_ip} to log in to the faulty node.

    Default username: paasdefault password: Api@shubao88

  7. Run the following commands to switch to the root user and then switch to the apigateway user:

    su - root

    Default password: Cloud12#$

    su - apigateway

  8. Run the following command to disable session logout upon timeout:

    TMOUT=0

  9. Run the following commands to collect service run logs, and contact technical support for assistance:

    cd /var/log/apigateway/shubao/run/

    zip -r shubao_log.zip

  10. Contact technical support.

Alarm Clearance

This alarm will be automatically cleared after the fault is rectified.

Related Information

None

ALM-48317 Failed to Reload a Load Balancer

Description

An exception occurs when an LB is reloaded, and the configuration item can neither be loaded nor updated.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48317

Major

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, IP address of the faulty source node, component name, and alarm cause.

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

Failed to update the LB because the LB cannot load new configuration items.

Possible Causes

The host configured during backend creation is abnormal.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information to obtain fault_source_ip, which indicates the faulty node IP address.
  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. Use PuTTY and {fault_source_ip} to log in to the faulty node.

    Default username: paasdefault password: Api@shubao88

  7. Run the following commands to switch to the root user and then switch to the apigateway user:

    su - root

    Default password: Cloud12#$

    su - apigateway

  8. Run the following command to disable session logout upon timeout:

    TMOUT=0

  9. Run the following command to check whether the Shubao status is normal:

    sh /opt/apigateway/resty/shell/health_check.sh

    • If the Shubao status is normal, go to 10.
    • If the Shubao status is abnormal, wait for 3 to 5 minutes and run the sh /opt/apigateway/resty/shell/restart.sh command to restart Shubao.
      • If Shubao is started, go to 10.
      • If Shubao fails to be started, run the /var/log/apigateway/shubao/run/error*.log command to extract error logs, and then go to 11.
        Figure 16-5 An example of an error log is as follows:

  10. After 1 minute, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 11.

  11. Contact technical support.

Alarm Clearance

This alarm will be automatically cleared after the fault is rectified.

Related Information

None

ALM-48318 Failed to Roll Back a Certificate

Description

After ManageOne delivers a certificate replacement task, the gateway fails to replace the certificate and the automatic rollback fails.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48318

Major

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, IP address of the faulty source node, component name, and alarm cause.

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

The component certificate cannot be used. As a result, the component cannot provide services properly.

Possible Causes

When ManageOne delivers a certificate replacement task, an error occurs during certificate replacement, and the certificate rollback task fails to be executed.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information.

    • alarm_source_ip indicates IP address of the source node for which the alarm is generated.
    • component_name indicates the component name.

  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. Use PuTTY and alarm_source_ip to log in to the source node on which the alarm is generated.

    Default username: paas; default password: Api@shubao88

  7. Run the following command to switch to the root user:

    su - root

    Default password: Cloud12#$

  8. Run the following command to disable session logout upon timeout:

    TMOUT=0

  9. Go to the certificate directory. Check whether the certificate file, private key file, and the backup files whose names end with .bak exist.

    Check the API Gateway certificate file path by referring to the FusionSphere Service sheet on Account Management > Account List in HUAWEI CLOUD Stack 6.5.0 Security Management Guide.

    • If yes, go to 10.
    • If no, go to 14.

  10. Run the cp xxx.bak xxx command to overwrite the certificate and private key file in the current path with the backup file whose name ends with .bak. (xxx indicates the name of the certificate or private key file with an extension name, for example server.crt or server.key.encrypt.)
  11. Run the following command to switch to the component running user:

    su - User

    The apigw_apimgr user is used only by the APIMgr component. The apigateway user is used by all the other components.

  12. Run the following command as the corresponding component user to restart the gateway component:

    sh /opt/apigateway/component_name/shell/restart.sh

    If the message "xxx start successfully" is displayed, the service is started successfully.

  13. Run the following command to check the running status of the component:

    sh /opt/apigateway/component_name/shell/health_check.sh
    • If the running status is normal, manually clear the alarm.
    • If the running status is abnormal, go to 14.

  14. Contact technical support.

Alarm Clearance

You need to manually clear the alarm.

Related Information

None

ALM-48319 Certificate Fails to Take Effect

Description

The certificate delivered by ManageOne is abnormal after ManageOne delivers a certificate replacement task.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48319

Major

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, IP address of the faulty source node, component name, and alarm cause.

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

The component certificate cannot be used, and the component cannot provide services properly.

Possible Causes

When ManageOne delivers a certificate replacement task, the system time may not reach the time when the certificate takes effect or the time when the certificate expires, or the format of the certificate is incorrect.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information.

    • alarm_source_ip indicates IP address of the source node for which the alarm is generated.
    • component_name indicates the component name.

  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. Use PuTTY and alarm_source_ip to log in to the source node on which the alarm is generated.

    Default username: paas; default password: Api@shubao88

  7. Run the following command to switch to the root user:

    su - root

    Default password: Cloud12#$

  8. Run the following command to disable session logout upon timeout:

    TMOUT=0

  9. Run the following command to switch to the component running user:

    su - User

    The apigw_apimgr user is used only by the APIMgr component. The apigateway user is used by all the other components.

  10. Run the following command as the corresponding component user to check the running status of the component:

    sh /opt/apigateway/component_name/shell/health_check.sh
    • If the running status is normal, go to 11.
    • If the running status is abnormal, go to 16.

  11. Run the date command to check whether the system time of the APIG node is correct.

    • If yes, go to 14.
    • If no, go to 12.

  12. Check the NTP service and correct the system time.

    1. Run the following commands to switch to the apigateway user:

      exit

      su - apigateway

    2. Run the following command to correct the system time.

      sh /opt/apigateway/ntp/shell/ntpdate.sh

  13. Manually clear the alarm.
  14. Check the CA parameters and certificate specifications and replace the certificate. For details, see Certificate Management > Replacing Type B and Type C Certificates in HUAWEI CLOUD Stack 6.5.0 Security Management Guide.
  15. Check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 16.

  16. Contact technical support.

Alarm Clearance

You need to manually clear the alarm.

Related Information

None

ALM-48320 Certificate Is About to Expire in 10 Days

Description

The certificates used by certain components of API Gateway will expire in 10 days.

Attribute

Alarm ID

Alarm Severity

Alarm Type

48320

Major

Processing error alarm

Alarm Parameters

Parameter

Description

alarm_id

Alarm ID.

alarm_name

Alarm name.

alarm_severity

Alarm severity.

alarm_sn

Alarm serial number.

alarm_time

UTC timestamp when the alarm was generated.

alarm_type

Alarm type.

category

Alarm category.

clear_type

Alarm clearance type.

group_id

Alarm group ID.

ne_dn

Alarm source IP address.

object_instance

Alarm location information, including the IP address of the source node for which the alarm is generated, and certificate information (including the certificate name and certificate expiration time).

probable_cause

Possible cause of the alarm.

probable_repair_actions

Alarm handling suggestion, which describes the procedure for rectifying the fault.

source

Service where the alarm is generated.

sub_ne

Name of the NE where the alarm is generated.

Impact on the System

Security risks may arise after the certificate expires. Some services may refuse the connection when they detect the certificate expiration, which affects service functions.

Possible Causes

The number of days until the current certificate file expires is less than 10.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms.
  3. In the alarm list, locate and click the target alarm name in the Name column. The Alarm Details and Handling Recommendations dialog box is displayed.
  4. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, search for Threshold Information.

    • alarm_source_ip indicates IP address of the source node for which the alarm is generated.
    • certificate_information indicates the certificate name and expiration time of the component.

  5. If the node information is not found in the location information, click > next to the alarm to display the alarm details. On the displayed page that contains a drop-down list, click the Original Alarms menu to query the alarm location information.
  6. To prevent APIG services from being affected by certificate expiration, replace the APIG certificate. For details, see Certificate Management > Replacing Type B and Type C Certificates in HUAWEI CLOUD Stack 6.5.0 Security Management Guide.
  7. Check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 8.

  8. Contact technical support.

Alarm Clearance

The system checks the certificate information every 24 hours. This alarm will be automatically cleared after the fault is rectified.

Related Information

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

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