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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-1200029 More Than One Tomcat Process Is Running

ALM-1200029 More Than One Tomcat Process Is Running

Description

The system checks whether there are redundant Tomcat processes every 2 minutes. This alarm is generated when there is more than one Tomcat process.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1200029

Major

Yes

Parameters

Parameter

Description

Alarm Name

Indicates the alarm name.

Source Device

Indicates the device for which the alarm is generated.

Monitoring System

Indicates the type of the interconnected system.

Source System

Indicates the name of the interconnected system.

IP Address

Indicates the IP address of the ECS instance for which the alarm is generated.

Last Occurred At

Indicates the time when the alarm was generated for the last time.

Location Information

Indicates the information required to locate the alarm.

Additional Information

Provides supplementary information about the alarm.

Impact on the System

When multiple Tomcat processes are running, only one of them can provide services. This has no adverse impact on the system.

Possible Causes

Multiple Tomcat processes are started.

Procedure

  1. Log in to the ManageOne OM plane using a browser.

    • URL: https://Address for the homepage of the ManageOne OM plane:31943. For example: https://oc.type.com:31943.
    • Default username: admin, default password: Huawei12#$.

  2. Click Login.
  3. On the menu bar in the upper part of the page, choose Alarms.
  4. In the alarm list, locate and click the target alarm name in the Name column. The alarm details and proposed processing actions dialog box is displayed.
  5. In the Basic Information list of the Alarm Details and Handling Recommendations dialog box, locate Location Info. The value of Host IP address in Location Info is the IP address of the node for which the alarm is generated.
  6. Use PuTTY to log in to the node for which the alarm is generated.

    The default username is vpc. The default password is Huawei12#$.

  7. Run the following command to disable user logout upon system timeout:

    TMOUT=0

  8. Run the following command to obtain the PIDs of all the Tomcat processes:

    ps -ef |grep tomcat

    The following command output is displayed.

  9. Run the following command to stop all the Tomcat processes:

    kill -9 pid

    pid is the process ID in the command output of 8.

    The process protection mechanism will restart the process.

  10. After 5 minutes, run the following command to check whether there is only one Tomcat process:

    ps -ef |grep tomcat
    • If there is only one Tomcat process, go to 11.
    • If there is more than one Tomcat process, contact technical support for assistance.

    If the following output is displayed, only one Tomcat process exists:

  11. After 10 minutes, check whether the alarm is cleared.

    • If the alarm is cleared, no further action is required.
    • If the alarm persists, contact technical support for assistance.

Alarm Clearance

This alarm will be automatically cleared after the fault is rectified.

Reference

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 33662

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