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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-1005011 ads_gaussdb Service Is Faulty

ALM-1005011 ads_gaussdb Service Is Faulty

Description

This alarm is generated when service ports of ADS GaussDB are faulty.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1005011

Critical

Yes

Parameters

Name

Meaning

PORT

Service port

Impact on the System

Services are unavailable.

Possible Causes

  1. The server is faulty.
  2. The server network is abnormal.
  3. The service is not started.

Procedure

  1. Check whether the server is started.
  2. Use the IP address of the EIS_PublicVM-Service1 and EIS_PublicVM-Service2 node to check whether the network connection is normal. Specifically, run the following command on the console:

    ping Node IP address

    • If yes, go to 3.
    • If no, contact technical support for assistance.

  3. Check whether the service is started.

    Use SSH to log in to the service node and run the following command to check the process status:

    lsof -i:port

    The following is an example of the normal command output.

  4. If the preceding check results are normal but the alarm persists, contact technical support for assistance.

Alarm Clearing

After the fault is rectified, the system will automatically clear the alarm.

Reference

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

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