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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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0x5800790003 Failed To Upload Management Data To The SFTP Server

0x5800790003 Failed To Upload Management Data To The SFTP Server


User ([User]) cannot upload management data to the SFTP server (path:[SFtp_path]) .


Alarm ID

Alarm Level

Manually Cleared








SFTP user.


SFTP server path.

Impact on the System

Management data fails to be backed up to the SFTP server.

Possible Causes

The user does not have the permission to upload files to the SFTP server.


  1. Possible cause 1: The user does not have the permission to upload files to the SFTP server.

    1. Use an SFTP client tool, to log in to the SFTP server by entering the user name and its password. Check whether files can be uploaded to the SFTP server.
      • If yes, contact technical support engineers.
      • If no, 1.b.
    2. Contact the administrator of the SFTP server to obtain the correct user name and password, and grant the permission to upload files to the backup manager and backup server.
    3. Log in to the backup manager and backup server GUI in sequence using a browser.

      Login address: https://IP address corresponding to the Workflow-Management-Float-IP field or IP address corresponding to the datamover_management_float_ip field:8088

      Default account: admin. Default password: Cloud12#$ for installation using HUAWEI CLOUD Stack Deploy, and PXU9@ctuNov17! for manual installation.

    4. Choose Settings > Configuration > Management Data Backup, On the Management Data Backup page that is displayed.
    5. Reset the backup storage. For details, see Backing Up Data > Backing Up DR&Backup Service Data > Backing Up eBackup Data > Configuring a backup Policy > SFTP in HUAWEI CLOUD Stack 6.5.0 Backup and Restoration Guide.

Related Information


Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 47571

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