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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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0x5800790002 A Login To The SFTP Server Is Rejected

0x5800790002 A Login To The SFTP Server Is Rejected

Description

The login request of user ([User]) for the SFTP server (path:[SFtp_path]) is rejected.

Attribute

Alarm ID

Alarm Level

Manually Cleared

0x5800790002

Major

No

Parameters

Name

Meaning

User

SFTP user.

SFtp_path

SFTP server path.

Impact on the System

Management data fails to be backed up to the SFTP server.

Possible Causes

The user name or password for the SFTP server is incorrect.

Procedure

  1. Possible cause 1: The user name or password for the SFTP server is incorrect.

    1. Contact the administrator of the SFTP server to obtain the correct user name and password.
    2. Log in to the backup manager and backup server GUI in sequence using a browser.

      Login address: https://IP address corresponding to the Workflow-Management-Float-IP field or IP address corresponding to the datamover_management_float_ip field:8088

      Default account: admin. Default password: Cloud12#$ for installation using HUAWEI CLOUD Stack Deploy, and PXU9@ctuNov17! for manual installation.

    3. Choose Settings > Configuration > Management Data Backup. On the Management Data Backup page that is displayed.
    4. Click Set Backup Storage. On the Backup Storage page that is displayed. Check whether the user name and password for the SFTP server are correct.
      • If yes, contact technical support engineers.
      • If no, 1.e.
    5. Reset the backup storage. For details, see Backing Up Data > Backing Up DR&Backup Service Data > Backing Up eBackup Data > Configuring a backup Policy > SFTP in HUAWEI CLOUD Stack 6.5.0 Backup and Restoration Guide.

Related Information

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Updated: 2019-08-30

Document ID: EDOC1100062365

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