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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
1060014 Failed to Delete an EVS Disk

1060014 Failed to Delete an EVS Disk

Description

Failed to delete an EVS disk.

Attribute

ID

Alarm Severity

Auto Clear

1060014

Minor

No

Parameters

Parameter

Description

ID

Indicates the event ID.

Object Type

Indicates the event type.

Generated At

Indicates the last time the event was generated.

Fault Location Info

TenantID

Indicates the ID of the tenant who is performing an operation when the event is generated.

VolumeID

Indicates the ID of the EVS disk for which the event is generated.

JobID

Indicates the ID of the task for which the event is generated.

Additional Info

Service

Indicates the service name.

MicroService

Indicates the microservice name.

Operation

Indicates the operation name.

ErrorPhase

Indicates the error phase.

ErrorMessage

Indicates the error message.

Impact on the System

None

Possible Causes

  • An exception occurs when a request for deleting all the EVS disks is delivered to the FusionSphere OpenStack Cinder.
  • A network exception occurs or error information is returned when the system issues the disk information query request.
  • An exception occurs when a request for deleting the EVS disk is delivered to FusionSphere OpenStack Cinder.
  • The deletion failed. The EVS disk is in the error_deleting state.
  • Disk deletion by FusionSphere OpenStack Cinder times out.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • The login address is https://Address for accessing ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943.
    • Default username: admin; default password: Huawei12#$

  2. In the navigation tree, choose Alarms > Event Logs. Click Filter to filter the event based on the event name.
  3. Query the following event information:

    • Fault Location Info (including VolumeID, TenantID, and JobID)
    • Additional Info
    • Generated At

  4. Query the additional information. If Operation is deleteVolume, the EVS disk fails to be deleted. Determine the phase when the error occurs based on ErrorPhase.

    • If ErrorPhase is Failed to Delete an EVS Disk, go to 5.
    • If ErrorPhase is Monitored a Failed Deletion of an EVS Disk, check whether the error information contains the following information:
      • If delete volume: Bad or unexpected response from the storage volume backend API is displayed, the cinder-volume fails to delete the volume. Check whether the error information contains the following information:
        • If Check LUN exist error is displayed, the device responds an exception when the cinder driver connects to the device. Check whether the Management Storage Link or Authentication Failure alarm (alarm ID: 6024) is reported on ManageOne Maintenance Portal. If yes, clear the alarm by referring to HUAWEI CLOUD Stack 6.5.0 Alarm&Event Reference.

      If the preceding information is not displayed or the failure cause cannot be identified, go to 5.

  5. Query Additional Info and perform the following steps to find the failure cause:

    Determine the cause of the deletion failure:
    • If Additional Info contains the volume status is error_deleting, the deleted EVS disk is in the abnormal state. Locate the fault by referring to Troubleshooting Guide for Typical Cinder Problems. If the fault persists, provide the disk ID to the FusionSphere OpenStack Cinder O&M personnel to locate and rectify the fault.
    • If Additional Info contains the volume status is xxx (xxx is not error_deleting), the disk deletion times out. Locate the fault by referring to Troubleshooting Guide for Typical Cinder Problems. If the fault persists, provide the disk ID to the FusionSphere OpenStack Cinder O&M personnel to locate and rectify the fault.
    • If Additional Info contains ClientException, an exception occurs when disk information is being queried. Locate the fault by performing operations provided in Troubleshooting Guide for Typical Cinder Problems. If the fault persists, provide the disk ID and last occurrence time to the FusionSphere OpenStack Cinder O&M personnel to locate and rectify the fault.

  6. After the problem is resolved, contact the user to delete the EVS disk again.

Related Information

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 36304

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