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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-2000463 GaussdbHA_upload_to_remote_backup_server_failed

ALM-2000463 GaussdbHA_upload_to_remote_backup_server_failed

Description

This alarm is generated when the database backup fails to upload to the SFTP server.

Attribute

Alarm ID

Alarm Severity

Auto Clear

2000463

Major

Yes

Parameters

Parameter

Description

Location Info

Resource name

Name of the device for which the alarm is generated

Resource type

MONITOR

Monitor type

Service monitoring

Host IP address

IP address of the host

Details

Monitoring data in recent periods

Threshold

Threshold for generating an alarm

Impact on the System

If the backup of the database fails to upload to the SFTP server, the database is faulty. In this case, no backup is available to restore data.

Possible Cause

The remote storage is abnormal.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  3. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  4. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  5. Use PuTTY to log in to the node for which the alarm is generated. Ensure that the IP address of the node obtained in 4 is used to establish the connection.

    The default username is hermes. The default password is Hermes@123.

  6. Run the following command and enter the password of the root user as prompted to switch to the root user (the default password is Cloud12#$):

    sudo su

  7. Run the following command to disable user logout upon system timeout:

    TMOUT=0

  8. Run the following command to check the failure causes:

    cat /home/zabbix/dbAlarmData/backup_zabbix_alarm

    • If the following information is displayed, the backup file fails to upload to the remote storage server.
      b0(backup success)u1(upload fail)
      Check whether remote storage server is configured in the /opt/gaussdb/ha/tools/backupAndRestore/Upload_Server.cfg configuration file.
      • If similar information is displayed as follows, that is, the value of FTP_SERVER_IP is 127.0.0.1, the remote storage server is not configured. For details about how to configure a remote storage device, see section "Backup and Recovery" > "Unified Backup" > "Performing Unified Backup" > "Managing Backup Information" in HUAWEI CLOUD Stack 6.5.0 Backup and Restoration Guide.
        [root@I-SMN-PS-NS-DB-MEM01 ~]# cat /opt/gaussdb/ha/tools/backupAndRestore/Upload_Server.cfg 
        # UDS
        endpoint:127.0.0.1
        ak:U2FsdGVkX18arqCYf+f2gEEuzP/g1d7D5DXZPa2vjUGMh6gYoNLI06vP2DRVAvty
        sk1:U2FsdGVkX18l2Gsyj3GjTGVfYOEppi5FEQeP6uuS2c/eZWm6jpxNnLjpSEgV0Bp1
        sk2:U2FsdGVkX18kUFXApHuaaE6nqycG2GR/aB2UijOg09MoUoSXbaGF/ntIR30+/G61
        bucket:op-svc-i-backup
        
        
        # FTP
        FTP_SERVER_IP:127.0.0.1
        FTP_SERVER_PORT:22
        FTP_SERVER_USER:root
        FTP_SERVER_PASSWD:U2FsdGVkX1/6ETkW0Ii4u2nrquYuIrq/wyqWI3oTmaA=
        FTP_SERVER_FILEPATH:/opt/uploadFTPDir
        [root@I-SMN-PS-NS-DB-MEM01 ~]# 
      • If the value of FTP_SERVER_IP is not 127.0.0.1 in the command output, remote storage server is configured. Check whether the configuration is correct.

Alarm Clearance

This alarm will be automatically cleared after the fault is rectified.

Reference

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 38165

Downloads: 31

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