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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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0x210000000D00 Connecting To The Remote VPP Server Fails

0x210000000D00 Connecting To The Remote VPP Server Fails

Description

Connecting to remote VPP server ([vppServerIP]) on backup proxy ([ipAddr]) fails.

Attribute

Alarm ID

Alarm Level

Manually Cleared

0x210000000D00

Warning

No

Parameters

Name

Meaning

ipAddr

IP address of the local backup node

vppServerIP

IP address of the remote VPP server

Impact on the System

N/A.

Possible Causes

  • Physical connections are down between the backup proxy and remote VPP server.
  • The hcp_vppd process on the remote VPP server is abnormal.

Procedure

  1. Possible cause 1: Physical connections are down between the backup proxy and remote VPP server.

    1. Use PuTTY to log in to the backup proxy through the IP address reported by the alarm.

      Default account: hcp. Default password: PXU9@ctuNov17!.

    2. Run the su root command. Enter the password of user root to switch to user root.

      The default password of user root is Cloud12#$.

    3. Check the connectivity between the backup proxy and remote VPP server. For an IPv4 address, run the ping the IP address of the remote VPP server command. For an IPv6 address, run the ping6 the IP address of the remote VPP server command to check whether the remote VPP server can be pinged.
      • If yes, 2.
      • If no, contact the equipment room administrator to recover the network connectivity and ensure that the network connection is normal.

  2. Possible cause 2: The hcp_vppd process on the remote VPP server is abnormal.

    1. Log in to the remote VPP server as user hcp.
    2. Run the service hcp_vppd status command to check whether the command output is ebackup_vpp_Proxy is running.
      • If yes, contact technical support engineers.
    3. Run the service hcp_vppd restart command to start the ebackup_vpp_Proxy process. If ebk_vpp_proxy start successfully is displayed, the process is successfully restarted. No further action is required.

Related Information

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 34749

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