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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-2002101 Monitor Process Is Abnormal

ALM-2002101 Monitor Process Is Abnormal


  • This alarm is generated when the service is unavailable because the Monitor process is abnormal.
  • This alarm indicates a system fault or risk. You must locate and rectify the fault.


Alarm ID

Alarm Severity

Auto Clear







Resource name

Specifies the name of the device for which the alarm is generated.

Resource Type


Monitor type

Service monitoring

Host IP address

Indicates the IP address of the host.


Data in recent periods


Indicates the threshold for generating an alarm.

Impact on the System

The service on the node where the alarm is generated is unavailable.

Possible Causes

Monitor configuration is incorrect and the process cannot be started.

Handling Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example,
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  3. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  4. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  5. Use PuTTY to log in to the node for which the alarm is generated. Ensure that the management IP address of the node obtained in 4 is used to establish the connection.

    The default username is arbiter. The default password is tNsZg@123.

  6. Run the following command to restart the Monitor process:

    systemctl restart arbitration-monitor

  7. Run the following command to check whether the status of the process is active (running):

    systemctl status arbitration-monitor

    Perform further actions based on the command output.

    • If the command output contains "active (running)", go to 8.
    • If the command output does not contain "active (running)", go to 9.

  8. Wait for 3 minutes and check whether the alarm is automatically cleared.

    • If yes, no further action is required.
    • If no, go to 9.

  9. Collect the following log file:


  10. Contact technical support.



Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 33605

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