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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-1110034 AS GaussDB Is Abnormal

ALM-1110034 AS GaussDB Is Abnormal

Description

This alarm is generated when the database process is abnormal.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1110034

Major

Yes

Parameters

Parameter

Description

Alarm Name

Alarm name.

Source System

Name of the source system where the alarm is generated.

IP Address

IP address of the ECS where the alarm is generated.

Last Occurred At

Time when the alarm was generated for the last time.

Additional Information

Supplementary information about the alarm.

Impact on the System

The services fail to connect to the database.

Possible Causes

The database process is not started.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  3. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  4. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  5. Use PuTTY to log in to the VM identified in 4.

    Default username: admin; default password: IaaS@OS-CLOUD9!

  6. Run the following command and enter the password of the root user to switch to the root user:

    sudo su - root

    The default password of the root user is Cloud12#$.

  7. Run the following command to disable PuTTY logout upon timeout:

    TMOUT=0

  8. Run the following command to start the HA service, which will automatically start the GaussDB process:

    haStartAll -a

  9. Run the following command to check whether the database process is started:

    ps -ef|grep gaussdb

    The command output contains the following information. If a process that is started properly exists, the alarm is cleared.

    root      3050     1  0 Feb26 ?        00:07:46 /opt/gaussdb/ha/module/hacom/bin/ha.bin --logsyslog=0 --loglevel=WARN --logpath=/var/log/ha/runlog --logarchive=86400 --bboxpath=/var/log/ha/core --module=HA
    root      3283     1  0 Feb26 ?        00:00:01 /opt/gaussdb/ha/module/hamon/bin/ha_monitor
    root      9783  9773  0 07:17 ?        00:00:00 /bin/bash -c for i in `seq 3`; do /opt/gaussdb/ha/tools/dbMonitorAlarm.sh & sleep 20; done
    root     21767 21637  0 07:17 ?        00:00:00 su - dbadmin -s /opt/gaussdb/ha/tools/gsDB/ommgsdbha.sh "U2FsdGVkX1/0G3vvTgcpGgwpAGYIv48vgcBOhy9zd7I=" /var/log/ha/shelllog   deactive standby gsCurMode=double; 0 AS-DB01
    dbadmin  21768 21767  3 07:17 ?        00:00:00 /bin/bash /opt/gaussdb/ha/tools/gsDB/ommgsdbha.sh "U2FsdGVkX1/0G3vvTgcpGgwpAGYIv48vgcBOhy9zd7I=" /var/log/ha/shelllog   deactive standby gsCurMode=double; 0 AS-DB01
    root     22421 16878  0 07:17 pts/0    00:00:00 grep --color=auto gaussdb
    • If yes, no further action is required.
    • If no, go to 10.

  10. If the alarm persists, contact technical support for assistance.

Related Information

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 35904

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