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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-2000489 smn_keepalived Process Does Not Exist

ALM-2000489 smn_keepalived Process Does Not Exist

Description

This alarm is generated when the Keepalived process on the LB node is abnormal.

Attribute

Alarm ID

Alarm Severity

Auto Clear

2000489

Major

Yes

Parameters

Parameter

Description

Resource name

Name of the device for which the alarm is generated

Resource type

MONITOR

Monitor type

Process monitoring

Host IP address

IP address of the host

Details

Data in recent periods

Threshold

Threshold for generating an alarm

Impact on the System

Heartbeat detection does not work, causing exceptions in the load balance function.

Possible Causes

None

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  1. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  2. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  3. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  1. Use PuTTY to log in to the node for which the alarm is generated. Ensure that the management IP address of the node obtained in 4 is used to establish the connection.

    The default username is hermes. The default password is Hermes@123.

  2. Run the following command to switch to the root user:

    sudo su - root

    The default password is Cloud12#$.

  3. Run the following command to disable user logout upon system timeout:

    TMOUT=0

  4. Run the following command to check whether the Keepalived process is running properly:

    service keepalived status

    • If yes, contact technical support for assistance.
    • If no, go to 9.

  5. Run the following commands to restart the Keepalived process. Ten minutes later, check whether the alarm is cleared.

    rm -rf /home/elb/keepalived/run/*;

    service keepalived start
    • If yes, no further action is required.
    • If no, contact technical support for assistance.

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 48980

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