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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-15034 SFTP Backup Failure

ALM-15034 SFTP Backup Failure

Alarm Description

This alarm is generated when the backup of nodes (GlobalZK and ZK) fails.

Attribute

Alarm ID

Alarm Severity

Alarm Type

15034

Minor

Integrity violation

Alarm Parameters

Parameter

Description

host

Specifies the node for which the alarm is generated.

Impact on the System

Backup failed. The previous data cannot be restored.

Possible Causes

  • Parameters are incorrectly configured.
  • The SFTP server is abnormal.
  • The SFTP backup service is not configured.

Procedure

  1. Obtain the node where the SFTP backup fails.

    The value of host in the Additional Information on the alarm page is the node where the SFTP backup fails.

  2. Use PuTTY to log in to the node where the SFTP backup fails.

    By default, the username is paas, and the password is QAZ2wsx@123!

  3. Run the following command to go to the /opt/dms/node_name/tools/backup_script directory:

    cd /opt/dms/node_name/tools/backup_script

    NOTE:

    Change the value of node_name to GlobalZK or ZooKeeper based on the site requirements.

  4. Run the following command to check the SFTP parameters:

    cat sftp.conf

    Figure 17-6 SFTP parameters
    1. Confirm with the environment administrator whether the SFTP backup service is configured based on the information provided in Figure 17-6.
    2. Confirm with the environment administrator whether the SFTP parameters are correct based on the information provided in Figure 17-6.
    3. Confirm with the environment administrator whether the SFTP server is available based on the information provided in Figure 17-6.

  5. If the environment administrator cannot rectify the fault, provide the environment information to technical support for assistance.

Alarm Clearing

After the fault is rectified, the system automatically clears the alarm.

Related Information

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

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