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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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EVT-1110002 Failed to Write Auto Scaling Service Data to Database

EVT-1110002 Failed to Write Auto Scaling Service Data to Database

Event Description

The AS service writes the service data to the AutoScaling-Server DB node. This event is generated when an exception occurs in the process.

Event Attribute

Event ID

Event Type

1110002

QoS

Event Parameters

Name

Meaning

Event Name

Indicates the event name.

Event Source

Indicates the device for which the event is generated.

Source System

Indicates the event source.

IP Address

Indicates the IP address of the ECS for which the event is generated.

Occurred At

Indicates the last time when the event was generated.

Additional Information

Indicates the additional information about the event.

Impact on the System

  • AS exceptions may occur.
  • Exceptions occur for the in-progress scaling actions in the AS group for which the event is generated.

Possible Cause

The database service is abnormal.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms. The Event Logs page is displayed.
  3. In the event list, locate and click the target event name in the Name column. The Event Details and Proposed Processing dialog box is displayed.
  4. In the displayed Event Details and Proposed Processing dialog box, query the following event information:

    • Event ID
    • Event Source
    • IP address: IP address of the server for which the alarm is generated
    • Location information: groupId and subTaskId
    • Additional information: error code and description of the event

  5. Use PuTTY to log in to the AS-SVR-SVR01 or AS-SVR-SVR02 node using the IP address obtained in 4.

    Default username: admin; default password: IaaS@OS-CLOUD9!

  6. Run the following command to disable user logout upon timeout:

    TMOUT=0

  7. Run the following command and search for keyword Exception to view and collect exception information in logs:

    vi /var/log/autoscaling/autoscaling.log

    If the database connection is abnormal, go to 8.

  8. Use PuTTY to log in to the master AS database node.

    Default username: admin; default password: IaaS@OS-CLOUD9!

  9. Run the following command and enter the password of the root user to switch to the root user:

    sudo su - root

    The default password of the root user is Cloud12#$.

  10. Run the following command to disable user logout upon timeout:

    TMOUT=0

  11. Run the following command to check whether the database status is normal:

    service had query

    If the following information is displayed, the database status is normal:

    [root@AS-DB01 admin]# service had query
    NODE                   ROLE           PHASE           RESS            VER             START          
    AS-DB01(AS-DB01)       active         Actived         normal          V100R001C01     2019-02-22 00:37:50
    AS-DB02(AS-DB02)       standby        Deactived       normal          V100R001C01     2019-02-22 00:38:56
    
    --------------------------------------------------------------------------------------------------------
                           ID    RES                      STAT            RET             TYPE           
    AS-DB01(AS-DB01):      1     exfloatip                Normal          Normal          Single_active  
                           2     gaussDB                  Normal          Active_normal   Active_standby 
    
    AS-DB02(AS-DB02):      1     exfloatip                Normal          Abnormal        Single_active  
                           2     gaussDB                  Normal          Standby_normal  Active_standby 
    • If the database status is abnormal, go to 12.
    • If the database is normal, contact technical support for assistance.

  12. If a database exception occurs, contact technical support for assistance.

Reference

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 34689

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