No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


HUAWEI CLOUD Stack 6.5.0 Troubleshooting Guide 02

Rate and give feedback :
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Service Deployment Faults

Service Deployment Faults

A Service Fails to Be Deployed


A user fails to deploy the service.

Possible Causes
  1. Console node installation fails because the console node process fails to be started.
  2. The ADS VM fails to be created because the IP address has been occupied.

Procedure for troubleshooting the failure in installing the console node

  1. Use PuTTY to log in to the EIS_PublicVM-Console1 and EIS_PublicVM-Console2 management VMs.

    Default username: ads; default password: Cloud12#$

  2. Run the following command to prevent PuTTY logout on system timeout:


  3. Run the following command to switch to the /opt/dbs/ads-console/bin directory:

    cd /opt/dbs/ads-console/bin

  4. Run the following command to view the ads-console process ID:

    ps -ef|grep ads-console

  5. Stop the queried ADS console process.

    kill -9 {id}

  6. Run the following command to start the ads-console process:


  7. Log in to HUAWEI CLOUD Stack Deploy again and continue the automatic deployment.
  8. After the deployment is complete, check whether the deployment is successful on ManageOne.

Procedure for troubleshooting the failure in creating ADS VMs

  1. Log in to HUAWEI CLOUD Stack Deploy, and check the ADS service deployment.
  2. In the Operation column of the failed step, click Details to view the failure details.
  3. View the deployment log path in the log details.
  4. Log in to the HUAWEI CLOUD Stack Deploy backend node as the fusionclouddeploy user, and switch to the root user.
  5. Switch to the path identified in 3 and check the deployment log to see whether a message indicating that the port exists is displayed.
  6. If the message is displayed, the IP address has been occupied.
  7. Re-plan the IP address, upload parameter information to the HUAWEI CLOUD Stack Deploy, and deploy the ADS service again.
Updated: 2019-06-01

Document ID: EDOC1100062375

Views: 1470

Downloads: 12

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Previous Next