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FusionCloud 6.3.1.1 Troubleshooting Guide 03

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Collecting Information

Collecting Information

Collect the required information before rectifying the fault. For details, see Information Collection.

To collect the logs, perform the following steps:

  1. Identify the IP address of the node where the process is abnormal based on the IP address in the alarm email on the ManageOne OM plane.
  2. Collect logs generated when the fault occurs.

    The log file path of the nginx node is /opt/onframework/nginx/logs/access.log and /opt/onframework/nginx/logs/error.log.

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Updated: 2019-08-16

Document ID: EDOC1100063248

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