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FusionCloud 6.3.1.1 Troubleshooting Guide 02

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Installing Application Services

Installing Application Services

This section describes how to install application services. Application services of ManageOne provide service assurance, such as capacity management.

Prerequisites

  • Database services have been installed. For details, see Installing Database Services.
  • To install the vAPP feature, ensure that the RTS has been installed.

Procedure

  1. Check the node status.

    1. Choose Resource > Server from the main menu of the service deployment system.

      The Server page is displayed.

    2. Check the node status in the server list.

  2. Perform the following steps to install services of the operation plane:

    1. Choose Deployment > Feature Deployment > Software from the main menu.
    2. In the search box in the upper right corner of the Software page, select All, enter ManageOne, and press Enter.
      NOTE:

      If no software package is displayed, click Scan in the upper left corner of the Software page and then search for the software package again. If the issue persists, upload the software package and then click Scan. For details about uploading a software package, see operations in How Do I Upload and Scan the Software Package?

    3. Click in the Operation column corresponding to the ManageOne-6.3.1 software package.
      NOTE:

      In this document, software package names are examples only. Replace them with actual package names.

    4. Set parameters on the Configure deployment info tab page as described in Table 26-12.
      Table 26-12 Parameter description

      Parameter

      Value

      Owner

      system

      Region

      Set this parameter to the value of RegionID in environment planning in Obtaining Environment Planning Information. For example, the value can be cn-global-1.

      Stage

      Product

      Region alias

      Set this parameter to the value of regionAlias in environment planning in Obtaining Environment Planning Information. For example, the value can be MOC.

      Feature set

      TenantPlane

    5. Select the features to be installed. For details, see Table 26-13.
      Table 26-13 Description of the TenantPlane feature set

      Feature Name

      Mandatory or Optional

      Feature Description

      CRS

      Optional

      In the two-level cloud deployment scenarios, the headquarter and branches have two clouds deployed. This feature is installed when a branch applies for resources from the headquarter and can be selected based on the actual plan.

      HybridCloud

      Optional

      Manages hybrid cloud services. Deploy this feature as required.

      IAM

      Mandatory

      Provides the unified user authentication system.

      IaaSE

      Optional

      Manages IaaS-E services. This feature is mandatory in the NFVI solution and is not needed in the FusionCloud solution.

      IaaSV

      Optional

      This feature is required for the unified management of the virtualization resource pools connected to FusionManager and manages FusionManager virtualization resource pools. This feature can be selected based on the actual plan.

      MOTenant

      Mandatory

      Provides the operation business services and operation platform services.

      VAPP

      Optional

      Manages the vAPP service. This feature is mandatory in the FusionCloud solution and is not needed in the NFVI solution.

    6. Set the installation parameters as described in Table 26-14.

      You can click to delete the parameter which is marked as This parameter is optional. in the following table.

      Parameter values in the following table are examples. Set the parameters based on the live network planning.

      NOTE:

      The following table includes parameters required when all features are to be installed. If certain optional features are not installed, do not need to set the parameters required for these features.

      Table 26-14 Parameter description

      No.

      Parameter

      Description

      Example Value

      1

      APICOM_ADDR

      Indicates the address to access Combined API in the current region.

      Obtain the IP address from the O&M personnel or environment administrator of Combined API. Ensure that the configuration for the firewall between IAMCacheProxy in each region and Combined API enables the communication between the two services.

      This parameter is optional. If there is no Combined API, you do not need to set it.

      2

      API_DOMAIN

      Indicates the domain name of IAM on an API gateway.

      https://iam.region_id.domainname_suffix

      This parameter is optional. If there is no API gateway, you do not need to set it.

      3

      API_GATEWAY_LISTEN_URL

      Indicates the broadcast interface provided by the API gateway.

      When user rights or properties are changed, the API gateway needs to be notified and the interface provided by the API gateway needs to be called so that other services can be notified of the change.

      https://IP address:Port number/native/token/

      • This parameter is optional. If there is no API gateway, you do not need to set it.
      • Replace the IP address and port number with the actual URL and port number of the API gateway LB service.

      4

      AUTH_DOMAIN

      Indicates the domain name of IAMAuthWebsite.

      This domain name can be used to generate a complete interface for the IdP to call the interface of IAM (SP).

      Floating IP address of the operation plane:31943

      5

      AUTO_CREATE_PROJECT

      This configuration item is added to specify whether to automatically create a project for a tenant in either of the following conditions:

      • Users create a tenant.
      • Users query a project token of a tenant but no project exists under the tenant.

      FALSE

      6

      CLOUD_TRACE_IP

      Indicates the IP address of Cloud Trace Service (CTS), which is used for recording and viewing IAM operation logs.

      Floating IP address of the operation plane:31943

      This parameter is optional. If you need to view the login logs of federated authentication users, configure this parameter.

      7

      Console_Address

      Indicates the domain name of the operation plane console.

      console.cloud.com

      If no domain name is configured, set this parameter to Floating IP address of the operation plane:31943.

      8

      ER_Address

      Indicates the floating IP address and port number of the operation plane. The default port number is 31943.

      Set the floating IP address to the value of Floating IP address of the operation nodes in environment planning in Obtaining Environment Planning Information.

      Floating IP address of the operation plane:31943

      9

      HOST_AUTHUI

      Indicates the domain name of the IAM service. This configuration item is used for:

      • Authenticating federated users on the IAM console
      • Sending a notification to other services after a user deregisters or logs out of the system

      Floating IP address of the operation plane:31943

      10

      HOST_BSS

      Indicates the domain name of the Business Support System (BSS) server. This configuration item is used for synchronizing information to the BSS service. For example, during domain creation, IAM synchronizes domain information to the BSS service for charging.

      If no domain name is available, set it to the floating IP address and port number of the BSS service.

      https://IP address:Port number

      This parameter is optional.

      11

      HOST_OC

      Indicates the domain name of the O&M service, which is used to synchronize information with the O&M service. For example, after domains are created on IAM, IAM synchronizes domain information to the OM plane.

      https://IP address:Port number

      This parameter is optional.

      12

      HOST_UDS

      Indicates the domain name of the Object Storage Service (OBS). This configuration item is used for uploading avatars and displaying avatars on the My Credential page.

      https://192.168.10.1

      13

      IAM_Domainname

      Indicates the domain name corresponding to the operation plane login page.

      auth.console.com

      If no domain name is configured, set this parameter to Floating IP address of the operation plane:31943.

      14

      IAM_HOST

      Indicates the floating IP address and port number of the operation plane.

      This configuration item is used to generate a complete interface when IAMConsoleWebsite calls the interface of IAMCacheProxyService. The generated interface is called between IAM microservices.

      Floating IP address of the operation plane:31943

      15

      Memcached_address

      Indicates the IP addresses and port numbers of the two service nodes on the operation plane. The port numbers of both the service nodes are 11211. Separate the IP addresses and port numbers of the two service nodes with commas (,).

      IP address of the regionAlias-ManageOne-Service03 node:11211,IP address of the regionAlias-ManageOne-Service04:11211

      16

      SAML_ENTITY_ID

      Uniquely identifies IAM when IAM functions as the SP. It is recommended that this configuration item be set to the external domain name of IAMAuthWebsite. This identifier is contained in the metadata file of the SP.

      During federated identity authentication, this identifier is used for establishing a mutual trust relationship between IAM (SP) and the IdP.

      Floating IP address of the operation plane:31943

      17

      SAML_STORE_PW

      Indicates the access password of the certificate library where SAML signature certificates are stored. This password is generated when the certificate library is generated.

      Set this configuration item to the certificate library access password used during service deployment after a certificate is installed. The certificate library address is /var/share/oss/Product/IAMAuthWebsite/saml/keystore.

      Changeme_123

      18

      SMN_HOST

      Indicates the domain name of the SMN-PS-LB service. This configuration item is used for sending email or SMS notifications to users during domain registration, user creation, and password change.

      IP address:Port number

      This parameter is optional.

      19

      THIRD_LOGIN_ADDR

      This configuration item is used for customizing a system login page.

      https://Floating IP address of the operation plane:31943/mologinagentwebsite/loginView.html,/rest/login/v3.0/ticket,ir,/rest/vdc/v3.0/system/operation-log

      20

      THIRD_LOGIN_B2B

      This configuration item is used for customizing a system login page in the B2B scenario.

      • Non-B2B scenarios: Set this parameter to false.
      • B2B scenario: Set this parameter to true,auth.manageone.com,https://auth.manageone.com/mologinagentwebsite/loginView.html,

        in which auth.manageone.com indicates the domain name of the IAM service.

      false

      21

      TRUSTED_IP

      Indicates the domain name or IP address which can be redirected to after a successful login.

      In the B2B scenario, you also need to configure the console domain names of the management portal and tenant portal of the operation plane.

      If ports need to be restricted, you need to customize the port number when setting this configuration item. If the port number is not set, services can be accessible through any port by default. Separate the values by a comma (,). Wildcards and spaces are not allowed.

      Floating IP address of the operation plane,www.someaddress.com,www.anotheraddress.com:80

      Configuration requirements: Enter a maximum of 255 characters. If the length of the configuration value exceeds 255 characters, you can add the NUMBER_TRUSTED_IP configuration item (for example, ONE_TRUSTED_IP or TWO_TRUSTED_IP) and then set TRUSTED_IP.

      22

      TRUSTED_IP_B2B

      Indicates the whitelist setting on the operation plane.

      • This parameter does not need to be configured in non-B2B scenarios.
      • In the B2B scenario, set this parameter to the console domain name and IAM domain name of the operation plane management portal.

      IP address 1,IP address 2,domain name 1

      23

      TRUST_IP

      Indicates the IP address of the node of a cloud service console. If there are multiple cloud services or cloud service consoles, separate the IP addresses of them with commas (,).

      For example: Generally, the names of the FusionSphere cloud service console nodes in the LLD are CONSOLE01 and CONSOLE02.

      The names of OBS cloud service console nodes in the LLD are OBS Console01 and OBS Console02.

      Obtain the IP address of the required console node.

      IP address 1,IP address 2

      24

      WELCOME_PAGE

      Indicates the default target domain name after a successful login.

      Floating IP address of the operation plane:31943

      25

      ZK_LIST

      Indicates the IP addresses of ZooKeeper servers for MessagingLBService.

      IP addresses of the regionAlias-ManageOne-IamService01, regionAlias-ManageOne-IamService02, and regionAlias-ManageOne-Service04 Separate IP addresses of the nodes with commas (,).

      10.31.32.54,10.31.32.55,10.31.32.73

      26

      enableServiceIdentity

      Indicates whether to enable authentication for communications between microservices. Microservices use SIA authentication by default, and authentication is disabled by default. This parameter can be set to either of the following values:

      • true: Authentication on communication between microservices is enabled.
      • false: Authentication on communication between microservices is disabled.

      false

      27

      manage_console_address

      Indicates the domain name of the operation plane console.

      console.cloud.com

      If no domain name is configured, set this parameter to Floating IP address of the operation plane:31943.

      28

      manage_iam_address

      Indicates the domain name corresponding to the operation plane login page.

      auth.console.com

      If no domain name is configured, set this parameter to Floating IP address of the operation plane:31943.

    7. Click Next.
    8. Click OK and wait until the task is complete.

  3. Perform the following steps to install services of the OM plane:

    1. Repeat 2.a to 2.c.
    2. Set parameters on the Configure deployment info tab page as described in Table 26-15.
      Table 26-15 Parameter description

      Parameter

      Value

      Owner

      system

      Region

      Set this parameter to the value of RegionID in environment planning in Obtaining Environment Planning Information. For example, the value can be cn-global-1.

      Stage

      Product

      Region alias

      Set this parameter to the value of regionAlias in environment planning in Obtaining Environment Planning Information. For example, the value can be MOC.

      Feature set

      AdminPlane

    3. Choose whether to install the MOLogAccess feature based on requirements of actual scenarios.
      • If the FusionCloud solution is used and the log center service needs to be installed, select the MOLogAccess feature.

        If the log center service does not need to be installed, go to 3.d.

      • In the NFVI solution, select the MOLogAccess feature.
    4. Set the installation parameters as described in Table 26-16.
      Table 26-16 Parameter description

      No.

      Parameter

      Description

      Example Value

      1

      CALL_CHAIN_IP

      Indicates the IP address of the call chain service.

      Set this parameter based on the live network planning.

      10.31.33.9

      2

      CALL_CHAIN_PORT

      Indicates the port number of the call chain service.

      The default port number is 9999. Set this parameter based on the live network planning.

      9999

      3

      Console_Address

      Indicates the IP address corresponding to the domain name of the help center.

      Set the parameter to the floating IP address and port number of the OM plane. The default port number is 31943.

      Set the floating IP address to the value of Floating IP address of the O&M nodes in environment planning in Obtaining Environment Planning Information.

      10.31.32.9:31943

      4

      CurrentAlarmCapacity

      Indicates the alarm management capability.

      If this parameter is set to Default, the alarm management capability does not take effect.

      Default

      5

      OMConsoleAccessAddress

      Indicates the floating IP address and port number of the OM plane. The default port number is 31943.

      Set the floating IP address to the value of Floating IP address of the O&M nodes in environment planning in Obtaining Environment Planning Information.

      10.31.32.9:31943

      6

      OMGlobalAccessLBAddress

      Indicates the IP address or domain name used for accessing the OM plane from a browser.

      Set this parameter to the value of Floating IP address of the O&M nodes in environment planning in Obtaining Environment Planning Information.

      10.31.32.9

      7

      UNISSO_SERVICE_TRUSTED_IP

      Indicates the IP address whitelist of the SSO service on the OM plane.

      Add the floating IP address of the O&M nodes. Set this parameter to the value of Floating IP address of the O&M nodes in environment planning in Obtaining Environment Planning Information.

      If other IP addresses or domain names need to be added to the whitelist, separate multiple values with commas (,).

      If the whitelist contains more than 255 characters, you can add a maximum of nine configuration items in the UNISSO_SERVICE_TRUSTED_IP_Number format.

      10.31.32.9

      8

      ZK_LIST

      Indicates the IP addresses of ZooKeeper servers for MessagingLBService.

      IP addresses of the regionAlias-ManageOne-IamService01, regionAlias-ManageOne-IamService02, and regionAlias-ManageOne-Service04 Separate IP addresses of the nodes with commas (,).

      10.31.32.54,10.31.32.55,10.31.32.73

      9

      disableMergeKeyMerge

      Indicates whether to disable the mergekey merging policy.

      false

      10

      enableServiceIdentity

      Indicates whether to enable authentication for communications between microservices. The SIA authentication is used by default. The default setting is false.

      • true: Authentication on communication between microservices is enabled.
      • false: Authentication on communication between microservices is disabled.

      You can set this parameter only to false.

      false

      11

      esClusterIPList

      IP addresses of all nodes where the ES cluster is located

      IP addresses of the regionAlias-ManageOne-Service01, regionAlias-ManageOne-Service02, and regionAlias-ManageOne-Service03 Separate IP addresses of the nodes with commas (,).

      10.31.32.6,10.31.32.7,10.31.32.71

      NOTE:
      • If the CUSTOMER_ID and globalBackendLBFloatIPAddr parameters are displayed in the list, click to delete the parameters.
      • regionAlias indicates the alias of a region. Set regionAlias to the value of regionAlias in environment planning. The region alias must contain three letters (case-insensitive), for example, MOC. Plan a unique alias for each zone.
      • IP addresses in the table are examples only.
    5. Click Next.
    6. Click OK and wait until the task is complete.

  4. To install the log center service, perform the following substeps. Otherwise, go to 5.

    1. Repeat 2.a to 2.c.
    2. Set parameters on the Configure deployment info tab page as described in Table 26-17.
      Table 26-17 Parameter description

      Parameter

      Value

      Owner

      system

      Region

      Set this parameter to the value of RegionID in environment planning in Obtaining Environment Planning Information. For example, the value can be cn-global-1.

      Stage

      Product

      Region alias

      Set this parameter to the value of regionAlias in environment planning in Obtaining Environment Planning Information. For example, the value can be MOC.

      Feature set

      MO-LogCenter

    3. Select the LogCenter feature.
    4. Set the installation parameters as described in Table 26-18.
      Table 26-18 Parameter description

      No.

      Parameter

      Description

      Example Value

      1

      OMGlobalAccessLBAddress

      Indicates the IP address or domain name used for accessing the OM plane from a browser.

      Set this parameter to the value of Floating IP address of the O&M nodes in environment planning in Obtaining Environment Planning Information.

      10.31.32.9

      2

      ZK_LIST

      Indicates the IP addresses of ZooKeeper servers for MessagingLBService.

      IP addresses of the regionAlias-ManageOne-IamService01, regionAlias-ManageOne-IamService02, and regionAlias-ManageOne-Service04 Separate IP addresses of the nodes with commas (,).

      10.31.32.54,10.31.32.55,10.31.32.73

    5. Click Next.
    6. Click OK and wait until the task is complete.

  5. If the interface adaptation service needs to be installed, proceed with the following steps. Otherwise, go to 6.

    1. Repeat 2.a to 2.c.
    2. Set parameters on the Configure deployment info tab page as described in Table 26-19.
      Table 26-19 Parameter description

      Parameter

      Value

      Owner

      system

      Region

      Set this parameter to the value of RegionID in environment planning in Obtaining Environment Planning Information. For example, the value can be cn-global-1.

      Stage

      Product

      Region alias

      Set this parameter to the value of regionAlias in environment planning in Obtaining Environment Planning Information. For example, the value can be MOC.

      Feature set

      MO-APIAdapter

    3. Select the MOAPIAdapter feature.
    4. Set the installation parameters as described in Table 26-20.
      Table 26-20 Parameter description

      No.

      Parameter

      Description

      Example Value

      1

      Console_Address

      Indicates the domain name of the operation plane console.

      console.cloud.com

      If no domain name is configured, set this parameter to Floating IP address of the operation plane:31943.

      2

      ER_Address

      Indicates the floating IP address and port number of the operation plane. The default port number is 31943.

      Set the floating IP address to the value of Floating IP address of the operation nodes in environment planning in Obtaining Environment Planning Information.

      Floating IP address of the operation plane:31943

      3

      IAM_Domainname

      Indicates the domain name corresponding to the operation plane login page.

      auth.console.com

      If no domain name is configured, set this parameter to Floating IP address of the operation plane:31943.

    5. Click Next.
    6. Click OK and wait until the task is complete.

  6. On the Service page, check the instance deployment status.

    If the instance deployment status is displayed as , the service has been installed successfully and the service process has been started. Otherwise, install the service again. For details, see How Do I Reinstall a Service Instance Failed to be Installed?

  7. If the HybridCloud feature is installed in 2.e, perform the following substeps to configure the SNAT and DNS configurations:

    1. Configure SNAT for the four VMs on the O&M nodes and operation nodes on EdgeFW. For details, see the EdgeFW product documentation.
    2. Configure the DNS server.

      You can configure the management plane hybrid cloud to access HUAWEI CLOUD APIs through domain names, which requires that the DNS server be able to resolve HUAWEI CLOUD domain names.

      • When installing the DNS-Internal component using DMK, set the DNS server on the customer's live network to the upper-layer DNS server of DNS-Internal.

        Ensure that the DNS-Internal node can communicate with the upper-layer DNS server.

      • If the DNS server is not configured when the DNS-Internal component is installed, you can modify configurations of the DNS server using the DMK later.

        If the DNS server is not configured, you need to set the mappings between HUAWEI CLOUD domain names and IP addresses in the /etc/hosts file on the O&M nodes and operation nodes to ensure correct domain name resolution. For details about HUAWEI CLOUD domain names to be set, see the communication matrix of ManageOne with a required version.

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Updated: 2019-06-10

Document ID: EDOC1100063248

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