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FusionCloud 6.3.1.1 Troubleshooting Guide 02

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Users Cannot Access Object Storage Using OBS Console Because There Is a Time Difference Between the Browser and the Storage Server

Users Cannot Access Object Storage Using OBS Console Because There Is a Time Difference Between the Browser and the Storage Server

Context

If the difference between the time displayed on the PC where the browser for visiting OBS Console resides (browser time) and that on the corresponding FusionStorage Object server (server time) is shorter than 15 minutes, you can access object storage using OBS Console. If the time difference is longer than 15 minutes, you cannot access object storage using OBS Console and an error will be reported.

Symptom

Time difference is longer than 15 minutes between the client and server. is displayed on OBS Console.

Possible Causes

The difference between the browser time and the server time is greater than 15 minutes.

Procedure

Method 1:

  1. On the management terminal, open the browser.

    This document uses Internet Explorer 11.0 as an example to explain how to log in to DeviceManager in a Windows operating system.

    Ensure that Internet Explorer 11.0 is not working in compatibility view mode. If the browser is not compatible with DeviceManager, adjust the browser settings when prompted.

  2. Type https://IPv4:8088 or https://[IPv6]:8088 in the address box and press Enter.

    IPv4 or IPv6 indicates the management IP address of the FusionStorage.

    If you cannot log in to DeviceManager using a management IP address, recover the management network and try again.

  3. If There is a problem with this website's security certificate is displayed, click Continue to this website (not recommended) to go to the DeviceManager login page.
  4. Set Username and Password and click Log In. Then, type them in Username and Password. If you type an incorrect user name or password for two consecutive times, you need you type a verification code in Verification code, and then click Log In.

    The default user name and password are admin and Admin@storage, respectively.

  5. Choose Settings > Cluster Settings > Time Settings. The cluster time is displayed.

    NOTE:

    The cluster time is the server time.

  6. Change the time of the PC where the browser is located to be the same as the server time.

Method 2:

  1. On the management terminal, open the browser.

    This document uses Internet Explorer 11.0 as an example to explain how to log in to DeviceManager in a Windows operating system.

    Ensure that Internet Explorer 11.0 is not working in compatibility view mode. If the browser is not compatible with DeviceManager, adjust the browser settings when prompted.

  2. Type https://IPv4:8088 or https://[IPv6]:8088 in the address box and press Enter.

    IPv4 or IPv6 indicates the management IP address of the FusionStorage.

    If you cannot log in to DeviceManager using a management IP address, recover the management network and try again.

  3. If There is a problem with this website's security certificate is displayed, click Continue to this website (not recommended) to go to the DeviceManager login page.
  4. Set Username and Password and click Log In. Then, type them in Username and Password. If you type an incorrect user name or password for two consecutive times, you need you type a verification code in Verification code, and then click Log In.

    The default user name and password are admin and Admin@storage, respectively.

  5. Choose Settings > Storage Settings > Access Settings.
  6. Deselect the Enable check box and then click Save.

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Updated: 2019-06-10

Document ID: EDOC1100063248

Views: 23153

Downloads: 37

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