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FusionCloud 6.3.1.1 Troubleshooting Guide 03

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ECS Storage Fault Diagnosis

ECS Storage Fault Diagnosis

This section describes how to diagnose ECS and EVS disk I/O performance problems by viewing ECS details, collecting the ECS alarms, and viewing EVS disk monitoring data.

Symptom

The I/O read/write speed of EVS disks attached to ECSs is slow, and VM services are affected.

Possible Causes

  • Incorrect ECS configurations
  • Storage device problems (The storage device is faulty, or its performance is insufficient.)
  • Storage link problems

Diagnosis Process

Prerequisites

  • ManageOne has been successfully interconnected with FusionSphere OpenStack.

Procedure

  1. Log in to the ManageOne OM plane using a browser.

    Login address: https://Address for accessing the homepage of the ManageOne OM plane:31943, for example, https://oc.type.com:31943.

    Default account: admin; default password: Huawei12#$

  2. Click on the main menu.
  3. Click ECS Storage Fault Diagnosis.

    NOTE:

    If the ECS Storage Fault Diagnosis portal does not exist, create a diagnosis task by following the instructions provided in "Getting Started with the ManageOne OM Plane" in FusionCloud 6.3.1.1 O&M Guide.

  4. On the ECS Storage Fault Diagnosis page, select a search type, enter a keyword, and press Enter. Find the target ECS.
  5. Click Diagnosis.
  6. Check whether the ECS is running properly.

    • If no, rectify the fault by following the instructions provided in Abnormal VM Status.
    • If yes, go to 7.

  7. Check whether any alarm related to the fault exists.

    • If yes, handle it according to the alarm help.
    • If no, go to 8.

  8. In the Analyze Performance Monitoring Data of EVS Disks area, check whether the performance of the target cloud devices is abnormal.

    NOTE:

    Click in the Operation column to view historical performance indicators of the current resource within a specified time period.

    Click to view the change trend of each performance indicator of the current resource.

    • If yes, contact technical support for assistance.
    • If no, no further action is required.

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Updated: 2019-08-16

Document ID: EDOC1100063248

Views: 25198

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