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Fat AP and Cloud AP V200R010C00 Command Reference

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
display station offline-record

display station offline-record

Function

The display station offline-record command displays STA offline records.

Format

display station offline-record { all | ap-name ap-name | ap-id ap-id | sta-mac sta-mac }

Parameters

Parameter Description Value
all Displays all STA offline records. -
ap-name ap-name Displays STA offline records on the RU with a specified name. The RU name must exist.
ap-id ap-id Displays STA offline records on the RU with a specified ID. The RU ID must exist.
sta-mac sta-mac Displays logout records of a specified STA. The STA's MAC address must exist.

Views

All views

Default Level

1: Monitoring level

Usage Guidelines

After a STA goes offline, you can use this command to check the reason why the STA goes offline.

Example

# Display all STA offline records.

<Huawei> display station offline-record all
Reason distribution
----------------------------------------------------------------------------------------
Reason                                                                 Count Percent
----------------------------------------------------------------------------------------
The STA ages out.                                                      1      14.29%
Other Reasons.                                                         6      85.71%
----------------------------------------------------------------------------------------
Total Count: 7
 
Recent records
Rf/WLAN: Radio ID/WLAN ID
------------------------------------------------------------------------------
STA MAC         AP ID Ap name        Rf/WLAN    Last record time
                Reason
------------------------------------------------------------------------------
044b-ed3f-3db9  0          0006-f499-9880 1/3        2018-04-18/12:10:26
                The STA is deauthenticated.
5425-ea8e-8fa0  0          0006-f499-9880 0/2        2018-04-18/07:17:40
                The STA disassociates with the network.
5425-ead2-efc4  0          0006-f499-9880 1/3        2018-04-19/02:34:03
                The STA disassociates with the network.
                0          0006-f499-9880 1/4        2018-04-18/08:36:35
                The STA disassociates with the network.
                0          0006-f499-9880 1/4        2018-04-18/08:35:30
                AAA cut command
acf7-f3c9-8a72  0          0006-f499-9880 0/2        2018-04-18/06:47:30
                The STA disassociates with the network.
c894-bbb4-1750  0          0006-f499-9880 0/2        2018-04-18/14:06:41
                The STA ages out.
------------------------------------------------------------------------------
Total stations: 5 Total records: 7 
Table 17-38  Description of the display station offline-record command output

Item

Description

Reason distribution

Distribution of reasons of STAs going offline.

Count

Number of times that a reason is displayed.

Percent

Percentage of a reason.

Recent records

Recent reason records of STAs going offline.

STA MAC MAC address of a STA.
AP ID RU ID.
Ap name RU name.
Radio ID/WLAN ID ID of the radio or WLAN ID of the VAP from which a STA goes offline.
Last record time Time when the STA went offline last time.
Reason

Reason why the STA went offline. For description of offline reasons and handling suggestions, see Table 17-39. For reasons related to authentication, see display aaa.

Total stations Total number of STAs.
Total records Total number of STA offline records.
Table 17-39  Possible reasons and suggestions for STAs to go offline

Reason Why a STA Goes Offline

Suggestion

A STA goes offline properly.

No action is required.

STA entry addition times out or fails.

Check the intermediate network between the RU and central AP or reassociate the STA with the network. If this fault persists, contact technical support personnel.

Authentication fails in the association stage.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The configuration is modified.

Check whether configuration change records exist.

Roaming check failed (on the eSAP).

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

Roaming failed (because of a roaming entry failure on the forwarding side or a failure to obtain the configuration).

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The AP is faulty.

Check the reason why the RU goes offline, and rectify the fault accordingly. For reasons why an RU goes offline, see display ap offline-record.

The AP is deleted.

No action is required.

Failed to synchronize user entries between the AP and AC.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

Failed to synchronize user entries in a mobility group.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

Failed to synchronize user entries between WMP and eSAP.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The home AP goes offline or a network fault occurs.

Reassociate the STA with another AP. If this fault persists, contact technical support personnel.

The home AP is deleted.

Reassociate the STA with another AP. If this fault persists, contact technical support personnel.

The home VAP is deleted.

Reassociate the STA with another VAP. If this fault persists, contact technical support personnel.

The AC forcibly disconnects idle STAs.

Check whether this function is required. If so, no action is required. If not, run the undo idle-cut (service scheme view) command to modify the configuration as required.

The STA roams out of the device.

No action is required.

The keepalive packet on the home AP times out.

Check the intermediate network between the RU and central AP or reassociate the STA with the network. If this fault persists, contact technical support personnel.

Layer 3 roaming is disabled.

Reassociate the STA with the network or enable Layer 3 roaming.

The STA fails the roaming security check: APs before and after roaming use different security policies.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The STA fails the roaming status check.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The STA fails the roaming check due to other reasons.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

Failed to add FPI item: Authorization information fails to be delivered.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The STA MAC is added to the STA blacklist.

Check whether the STA needs to be added to the blacklist.

The STA disassociates with the network.

Check whether the user actively goes offline or whether the terminal is faulty.

The STA is deauthenticated.

Check whether the user actively goes offline or whether the terminal is faulty.

The STA ages out.

No action is required.

The VAP goes down because the configuration is modified.

Check whether configuration change records exist in the log.

The number of users exceeds the specifications (insufficient key slots).

Expand the AP capacity or reassociate the STA with another AP.

A user exception is detected.

Rectify the fault and reassociate the STA with the network. If this fault persists, contact technical support personnel.

The STA does not respond.

Check whether the STA works properly.

The STA is added to the dynamic blacklist.

Check whether the STA is an attacker.

The signal strength is too low.

Check whether the threshold for quickly disconnecting STAs by smart roaming is correctly configured, and check whether the WLAN coverage area is sufficient.

The STA rate is too low.

Check whether the threshold for quickly disconnecting STAs by smart roaming is correctly configured, and check whether the WLAN coverage area is sufficient.

The STA uses a bogus IP address.

Configure the STA to automatically obtain an IP address.

No control entry exists.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The AP goes online again.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

No Wi-Fi entry exists.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The STA reassociates with the network but does not send a DHCP request message.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

Multicast key handshake failure.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

Reporting the PMK negotiation result to the AC times out.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

The STA IP address changes after roaming.

Reassociate the STA with the network. If this fault persists, contact technical support personnel.

RADIUS authentication reject.

Check whether the login user name or password and that on the RADIUS server are the same. If not the same, change them to be the same and reapply for login.

Higher-priority STAs access the network.

Configure the STA as a high-priority STA, or increase the user CAC threshold or the maximum number of STAs on a VAP.

The number of STAs reached the CAC or VAP threshold.

Increase the user CAC threshold or the maximum number of STAs on a VAP.

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Updated: 2019-11-21

Document ID: EDOC1100064352

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