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S12700 V200R013C00 Log Reference

This document provides the explanations, causes, and recommended actions of logs on the product.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
SEA

SEA

SEA/4/SIP_ABNORMAL_OFFLINE

Message

SEA/4/SIP_ABNORMAL_OFFLINE: This SIP session goes offline abnormally. (CallID=[ULONG1], SrcIp=[STRING1], Sport=[ULONG2], DstIp=[STRING2], Dport=[ULONG3], Pro=[ULONG4], RTPSrcIp=[STRING3], RTPSport=[ULONG5], RTPDstIp=[STRING4], RTPDport=[ULONG6], RTPPro=[ULONG7], DevMAC=[STRING5], SrcMAC=[STRING6], DstMAC=[STRING7], Type=[STRING8], Reason =[ULONG8], MethodType=[ULONG9], Time=[STRING9])

Description

A SIP session went offline.

Parameters

Parameter Name Parameter Meaning
CallID Indicates the session ID.
SrcIp Indicates the source IP address of SIP packets.
Sport Indicates the source port number of SIP packets.
DstIp Indicates the destination IP address of SIP packets.
Dport Indicates the destination port number of SIP packets.
Pro Indicates the protocol number of SIP packets.
RTPSrcIp Indicates the source IP address of RTP streams.
RTPSport Indicates the source port number of RTP streams.
RTPDstIp Indicates the destination IP address of RTP streams.
RTPDport Indicates the destination port number of RTP streams.
RTPPro Indicates the protocol number of RTP streams.
DevMAC Indicates that MAC address of a switch.
SrcMAC Indicates the source MAC address of SIP packets.
DstMAC Indicates the destination MAC address of SIP packets.
Type Indicates the type of media streams.
  • audio
  • video
Reason Indicates the reason why the SIP session goes offline.
  • 1: eMDI detects that the SIP session has no traffic within 3 minutes and the SIP session entry is aged out.
  • 400 to 600: For details, see the SIP protocol standards. For example, the value 487 indicates that a SIP session times out due to a server failure.
MethodType Indicates the SIP message type. For details, see the SIP protocol.
Time Indicates the timestamp.

Possible Causes

Reason 1: eMDI detects that the SIP session has no traffic within 3 minutes and the SIP session entry is aged out.

Reason 2: The server fails. As a result, the initiator of the SIP session sends an error packet after receiving an OK message.

Procedure

  1. Check whether a network fault occurs. Use the application analysis function of CampusInsight to locate the packet loss point on the network based on the MOS value. Check whether the fault is rectified.

    • If so, no further action is required.
    • If not, go to step 2.

  2. Check whether the phone or server fails.

    • If so, go to step 3.
    • If not, go to step 4.

  3. Contact the phone or server supplier to rectify the fault.
  4. Collect log and configuration information, and contact technical support personnel.

SEA/3/SIP_ACL_FAIL

Message

SEA/3/SIP_ACL_FAIL: Failed to add rule, because RPC failed on slot [ULONG].

Description

An ACL rule failed to be delivered due to an RPC communication failure.

Parameters

Parameter Name Parameter Meaning
[ULONG] Indicates the slot ID.

Possible Causes

When the ACL module sends messages to the LPU, RPC communication fails.

Procedure

  1. Run the display device command to check whether the card has registered.

    • If so, go to step 3.
    • If not, go to step 2.

  2. If the LPU has not registered, RPC communication fails, which is normal. This log is informational only, and no action is required.
  3. Collect log information about RPC message sending failures related to this card, and contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.

SEA/3/SIP_ACL_FAIL

Message

SEA/3/SIP_ACL_FAIL: Failed to add rule, because ACL resources are insufficient on slot [ULONG].

Description

The switch failed to deliver an ACL rule corresponding to the SEA function because ACL resources were insufficient.

Parameters

Parameter Name Parameter Meaning
[ULONG] Indicates the slot ID.

Possible Causes

When the SEA function is enabled, ACL resources are insufficient.

Procedure

  1. Run the display acl resource [ slot slot ] command to view information about ACL resources, including ACL4 and ACL6 resources.
  2. Run the display current-configuration command to check the current configuration on the switch.
  3. Check the services that occupy ACL resources based on ACL resource information and the current configuration as follows, and delete unnecessary services to release ACL resources.

    • Check whether NAC, IPSG, MQC, and ACL-based simplified traffic policy services that occupy a large amount of ACL resources exist on the switch.
    • Check the services that occupy ACL resources based on fields in the ACL resource information. For example, MQC, ACL-based simplified traffic policy, SVF, MPLS, and BFD for VPLS services occupy UDF ACL resources. If a large amount of UDF ACL resources are occupied, check these services first.

  4. If the fault persists, collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.

SEA/6/SIP_CREATE

Message

SEA/6/SIP_CREATE:This SIP session has been created. (CallID=[ULONG1], SrcIp=[STRING1], Sport=[ULONG2], DstIp=[STRING2], Dport=[ULONG3], Pro=[ULONG4], RTPSrcIp=[STRING3], RTPSport=[ULONG5], RTPDstIp=[STRING4], RTPDport=[ULONG6], RTPPro=[ULONG7], DevMAC=[STRING5], SrcMAC=[STRING6], DstMAC=[STRING7], Type=[STRING8], Time=[STRING9])

Description

A SIP session was successfully created.

Parameters

Parameter Name Parameter Meaning
CallID Indicates the session ID.
SrcIp Indicates the source IP address of SIP packets.
Sport Indicates the source port number of SIP packets.
DstIp Indicates the destination IP address of SIP packets.
Dport Indicates the destination port number of SIP packets.
Pro Indicates the protocol number of SIP packets.
RTPSrcIp Indicates the source IP address of RTP streams.
RTPSport Indicates the source port number of RTP streams.
RTPDstIp Indicates the destination IP address of RTP streams.
RTPDport Indicates the destination port number of RTP streams.
RTPPro Indicates the protocol number of RTP streams.
DevMAC Indicates the MAC address of the device.
SrcMAC Indicates the source MAC address of SIP packets.
DstMAC Indicates the destination MAC address of SIP packets.
Type Indicates the type of media streams.
  • audio
  • video
Time Indicates the timestamp.

Possible Causes

A phone connects to the network through the switch, and a SIP session is successfully created.

Procedure

  1. This log is informational only, and no action is required.

SEA/6/SIP_END

Message

SEA/6/SIP_END: This SIP session has ended. (CallID=[ULONG1], SrcIp=[STRING1], Sport=[ULONG2], DstIp=[STRING2], Dport=[ULONG3], Pro=[ULONG4], RTPSrcIp=[STRING3], RTPSport=[ULONG5], RTPDstIp=[STRING4], RTPDport=[ULONG6], RTPPro=[ULONG7], DevMAC=[STRING5], SrcMAC=[STRING6], DstMAC=[STRING7], Type=[STRING8], Time=[STRING9])

Description

A SIP session ends.

Parameters

Parameter Name Parameter Meaning
CallID Indicates the session ID.
SrcIp Indicates the source IP address of SIP packets.
Sport Indicates the source port number of SIP packets.
DstIp Indicates the destination IP address of SIP packets.
Dport Indicates the destination port number of SIP packets.
Pro Indicates the protocol number of SIP packets.
RTPSrcIp Indicates the source IP address of RTP streams.
RTPSport Indicates the source port number of RTP streams.
RTPDstIp Indicates the destination IP address of RTP streams.
RTPDport Indicates the destination port number of RTP streams.
RTPPro Indicates the protocol number of RTP streams.
DevMAC Indicates the MAC address of the device.
SrcMAC Indicates the source MAC address of SIP packets.
DstMAC Indicates the destination MAC address of SIP packets.
Type Indicates the type of media streams.
  • audio
  • video
Time Indicates the timestamp.

Possible Causes

A SIP session ends.

Procedure

  1. This log is informational only, and no action is required.

SEA/4/SIP_INVITE_FAIL

Message

SEA/4/SIP_INVITE_FAIL: This SIP session fails to be invited. (CallID=[ULONG1], SrcIp=[STRING1], Sport=[ULONG2], Pro=[ULONG3], DevMAC=[STRING2], SrcMAC=[STRING3], DstMAC=[STRING4], Msgcode=[ULONG4], Type=[STRING5], Time=[STRING6])

Description

A SIP session failed to be created on the switch.

Parameters

Parameter Name Parameter Meaning
CallID Indicates the session ID.
SrcIp Indicates the source IP address of SIP packets.
Sport Indicates the source port number of SIP packets.
Pro Indicates the protocol number of SIP packets.
DevMAC Indicates the MAC address of the device.
SrcMAC Indicates the source MAC address of SIP packets.
DstMAC Indicates the destination MAC address of SIP packets.
Msgcode Indicates the message code.
  • 1001: The switch does not receive an OK packet, and the SIP session entry ages out.
  • 400 to 600: For details, see the SIP protocol standards. For example, the value 487 indicates that a SIP session times out due to a server failure.
Type Indicates the type of media streams.
  • audio
  • video
Time Indicates the timestamp.

Possible Causes

Reason 1: A call error occurs. For example, the called party terminates the call or does not answer the call.

Reason 2: The switch does not receive an OK packet.

Procedure

  1. If reason 1 is displayed, the SIP session process is normal, and no action is required.
  2. If reason 2 is displayed, the called party does not receive an OK packet. Run the display cpu-defend statistics packet-type sip all command to check whether packets are lost. If so, run the car packet-type sip cir cir-value [ cbs cbs-value ] command to set a larger CPCAR value for SIP packets. Then check whether the fault is rectified.

    • If so, no further action is required.
    • If not, go to step 3.

  3. Collect log and configuration information, and contact technical support personnel.

SEA/4/SIP_RES_FULL

Message

SEA/4/SIP_RES_FULL: Failed to add the session entry due to insufficient EMDI resources. (CallID=[ULONG1], SrcIp=[STRING1], Sport=[ULONG2], Pro=[ULONG3], DevMAC=[STRING2], SrcMAC=[STRING3], DstMAC=[STRING4], ReasonCode=[ULONG4], Type=[STRING5], Time=[STRING6])

Description

A SIP session entry failed to be created because eMDI resources are insufficient.

Parameters

Parameter Name Parameter Meaning
CallID Indicates the session ID.
SrcIp Indicates the source IP address of SIP packets.
Sport Indicates the source port number of SIP packets.
Pro Indicates the protocol number of SIP packets.
DevMAC Indicates the MAC address of the device.
SrcMAC Indicates the source MAC address of SIP packets.
DstMAC Indicates the destination MAC address of SIP packets.
ReasonCode Indicates the reason why the SIP session entry fails to be created.
  • 1: eMDI resources are insufficient.
  • 2: The number of SIP session entries has reached the maximum.
Type Indicates the type of media streams.
  • audio
  • video
Time Indicates the timestamp.

Possible Causes

A SIP session entry fails to be created because eMDI resources are insufficient.

Procedure

  1. Run the display emdi command to check the eMDI resource usage. Delete unnecessary eMDI instances to release resources. Check whether the fault is rectified.

    • If so, no further action is required.
    • If not, go to step 2.

  2. Collect log and configuration information, and contact technical support personnel.

SEA/4/SIP_RES_FULL

Message

SEA/4/SIP_RES_FULL: Failed to add the session entry because the number of entries has reached the upper limit (ULONG). (CallID=[ULONG1], SrcIp=[STRING1], Sport=[ULONG2], Pro=[ULONG3], DevMAC=[STRING2], SrcMAC=[STRING3], DstMAC=[STRING4], ReasonCode=[ULONG4], Type=[STRING5], Time=[STRING6])

Description

A SIP session failed to be created because the number of SIP session entries had reached the maximum.

Parameters

Parameter Name Parameter Meaning
(ULONG) Indicates the maximum number of SIP session entries.
CallID Indicates the session ID.
SrcIp Indicates the source IP address of SIP packets.
Sport Indicates the source port number of SIP packets.
Pro Indicates the protocol number of SIP packets.
DevMAC Indicates the MAC address of the device.
SrcMAC Indicates the source MAC address of SIP packets.
DstMAC Indicates the destination MAC address of SIP packets.
ReasonCode Indicates the reason why the SIP session entry fails to be created.
  • 1: eMDI resources are insufficient.
  • 2: The number of SIP session entries has reached the maximum.
Type Indicates the type of media streams.
  • audio
  • video
Time Indicates the timestamp.

Possible Causes

The number of SIP session entries has reached the maximum.

Procedure

  1. Run the display sea all command in the diagnostic view to check whether the number of SIP session entries has reached the maximum. If so, a new SIP session can be created only when an existing session ends.
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Updated: 2019-04-09

Document ID: EDOC1100065665

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