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S12700 V200R013C00 Log Reference

This document provides the explanations, causes, and recommended actions of logs on the product.
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DOT1X

DOT1X

DOT1X/4/ADD_ACL_FAILED

Message

DOT1X/4/ADD_ACL_FAILED:Add ACL failed because of no enough ACL resources.([STRING])

Description

ACL cannot be delivered because of insufficient ACL resources.

Parameters

Parameter Name Parameter Meaning
[STRING] Slot ID.

Possible Causes

ACL resources are insufficient.

Procedure

  1. Run the display acl resource command to check whether ACL resources are sufficient.

    • If not, release ACL resources and run the display acl resource command to check whether ACL resources are successfully released.
    • If yes, the ACL fails to be delivered to the physical chip. Go to step 2.

  2. Collect log information and configuration information, and then contact technical support personnel.You can collect diagnostic information using the display diagnostic-information command.

DOT1X/5/QUIETTABLE_FULL

Message

DOT1X/5/QUIETTABLE_FULL:The user cannot be authenticated temporarily,because the number of entries in the quiet table exceeds the upper limit.(MAC Address=[STRING])

Description

The silent table is full and the user cannot be authenticated.

Parameters

Parameter Name Parameter Meaning
MAC Address Indicates the MAC address of the user.

Possible Causes

The silent table was full.

Procedure

  1. Check whether the device is attacked by packets. If so, process these attack packets first.
  2. The user can be authenticated after the silent table is aged.
  3. Collect log information and configuration information, and then contact technical support personnel.You can collect diagnostic information using the display diagnostic-information command.

DOT1X/6/EAPOL_USER_QUIETTABLE_ADD

Message

DOT1X/6/EAPOL_USER_QUIETTABLE_ADD: The user is added to quiet-table.(MAC Address:[STRING])

Description

The 802.1X authentication user is added to the quiet table.

Parameters

Parameter Name Parameter Meaning
[STRING] MAC address of the 802.1X authentication user.

Possible Causes

After the quiet function is enabled, the number of authentication failures for the 802.1X authentication user exceeds the threshold within a configured quiet period.

NOTE:

There is a difference of no more than 15 seconds between the configured quiet period and the actual quiet period that takes effect.

Procedure

  • This log message indicates a normal situation, and no action is required.

DOT1X/6/EAPOL_USER_QUIETTABLE_DEL

Message

DOT1X/6/EAPOL_USER_QUIETTABLE_DEL: The user is deleted from quiet-table.(MAC Address:[STRING])

Description

The 802.1X authentication user is deleted from the quiet table.

Parameters

Parameter Name Parameter Meaning
[STRING] MAC address of the 802.1X authentication user.

Possible Causes

When the quiet timer expires, the device re-authenticates the user.

NOTE:

There is a difference of no more than 15 seconds between the configured quiet period and the actual quiet period that takes effect.

Procedure

  • This log message indicates a normal situation, and no action is required.

DOT1X/3/MACAUTH_ACL_FAILED

Message

DOT1X/3/MACAUTH_ACL_FAILED: Failed to configure mac authentication because of insufficient resource.(SlotID=[STRING])

Description

MAC address authentication failed to be configured on a VLANIF interface because the ACL resource on the board was insufficient.

Parameters

Parameter Name Parameter Meaning
SlotID Slot number of the board.

Possible Causes

The ACL resource is insufficient on the board.

Procedure

  1. Run the display acl resource command to check whether ACL resources are sufficient.

    • If not, release ACL resources and run the display acl resource command to check whether ACL resources are successfully released.
    • If yes, the ACL fails to be delivered to the physical chip. Go to step 2.

  2. Collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.

DOT1X/4/CONFIGURATE_DOT1X_FREE_IP_FAILED

Message

DOT1X/4/CONFIGURATE_DOT1X_FREE_IP_FAILED: Failed to configure dot1x free-ip.([STRING])

Description

The authentication free rule for 802.1X users fails to be delivered on the device.

Parameters

Parameter Name Parameter Meaning
[STRING] The dot1x free-ip %s/%u is not supported on slot %s.
NOTE:
  • %s/%u specifies the IP address and mask.
  • %s specifies the slot number.

Possible Causes

ACL resources were insufficient.

Procedure

  1. Run the display acl resource slot slot-number command to check whether ACL resources are sufficient.

    • If not, release ACL resources and run the display acl resource slot slot-number command to check whether ACL resources are successfully released.
    • If yes, the ACL fails to be delivered to the physical chip. Go to step 2.

  2. Collect log information and configuration information, and then contact technical support personnel.You can collect diagnostic information using the display diagnostic-information command.

DOT1X/4/CONFIGURATE_DOT1X_URL_FAILED

Message

DOT1X/4/CONFIGURATE_DOT1X_URL_FAILED: Failed to configure dot1x url.([STRING])

Description

The authentication redirection URL for 802.1X users fails to be delivered.

Parameters

Parameter Name Parameter Meaning
[STRING] The dot1x url is not supported on slot %s.
NOTE:

%s specifies the slot number.

Possible Causes

ACL resources were insufficient.

Procedure

  1. Run the display acl resource slot slot-number command to check whether ACL resources are sufficient.

    • If not, release ACL resources and run the display acl resource slot slot-number command to check whether ACL resources are successfully released.
    • If yes, the ACL fails to be delivered to the physical chip. Go to step 2.

  2. Collect log information and configuration information, and then contact technical support personnel.You can collect diagnostic information using the display diagnostic-information command.

DOT1X/4/COMMAND_EXECUTE_FAILED

Message

DOT1X/4/COMMAND_EXECUTE_FAILED: The command ([STRING1]) execute failed on port [STRING2].

Description

Failed to deliver the command to an interface.

Parameters

Parameter Name Parameter Meaning
[STRING1] Command name.
[STRING2] Interface name.

Possible Causes

  • The command failed to be delivered because it conflicted with another command configured on the interface.
  • The command failed to be delivered due to resource restrictions.
  • The command failed to be delivered because the interface was added to an Eth-Trunk.

Procedure

  1. Check whether the interface configuration is correct based on logs.

    • If so, go to step 2.
    • If not, correct the configuration.

  2. Collect log information and configuration information, and then contact technical support personnel.You can collect diagnostic information using the display diagnostic-information command.
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Updated: 2019-04-09

Document ID: EDOC1100065665

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