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S12700 V200R013C00 Log Reference

This document provides the explanations, causes, and recommended actions of logs on the product.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
LOAD

LOAD

LOAD/6/LOAD_LOG

Message

LOAD/6/LOAD_LOG: Load information : [STRING].

Description

Load information, which provides the software and patch versions, BootROM and BootLoad compiling time in the current restart of the MPU.

Parameters

Parameter Name Parameter Meaning
[STRING] Load information, including the slot ID of the MPU, BootROM and BootLoad compiling time, software version, and patch version.

Possible Causes

This log records the version information of the current startup.

Procedure

  • This log message is informational only, and no action is required.

LOAD/4/LOAD_DIAGLOG

Message

LOAD/4/LOAD_DIAGLOG: Load information : Startup file is illegal, file name [filename].

Description

Load information is displayed to indicate that the startup software package with the specified name is invalid.

Parameters

Parameter Name Parameter Meaning
filename Indicates the startup software package name.

Possible Causes

  • The startup software package failed the CRC check.
  • The startup software package is incomplete (the theoretical length is inconsistent with the actual length).

Procedure

  1. Check whether the size of the current startup software package is consistent with that of the complete startup software package.

    • If so, go to step 3.
    • If not, go to step 2.

  2. Upload the startup software package again during normal network operation and then check whether the fault persists.

    • If so, go to step 3.
    • If not, go to step 4.

  3. Obtain the log file and configuration file, and contact technical support personnel.
  4. End.

LOAD/6/LOAD_RESULT

Message

  1. LOAD/6/LOAD_RESULT: [slot-name] number of files exceed 31.
  2. LOAD/6/LOAD_RESULT: Software has been successfully downloaded to [slot-name].
  3. LOAD/6/LOAD_RESULT: Download of software to [slot-name] has occurred [errcode].
  4. LOAD/6/LOAD_RESULT: [slot-name] is reset or power off or pulled out when loading.

Description

  1. The number of files that need to be loaded from an MPU to the specified card exceeded 31.
  2. Software has been downloaded to the specified card.
  3. An error occurred during software download on the specified card and the error code was displayed.
  4. The specified card was reset, powered off, or removed during file load.

Parameters

Parameter Name Parameter Meaning
slot-name Indicates the slot ID involved in this log.

Possible Causes

  1. The number of files to be loaded exceeded 31.
  2. Software has been successfully downloaded.
  3. The error code was displayed in the log.
  4. The current card was reset, powered off, or removed.

Procedure

  • For cause 1: The number of loaded files is recorded incorrectly. If the fault persists after a restart, contact engineers.
  • For cause 2: No action is required.
  • For cause 3: Check diagnostic logs on the device and rectify the fault accordingly.
  • For cause 4: Check whether the current card is installed properly. If so, check whether the card is reset. After this card is registered again, check the reset cause.
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Updated: 2019-04-09

Document ID: EDOC1100065665

Views: 5600

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