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S12700 V200R013C00 Log Reference

This document provides the explanations, causes, and recommended actions of logs on the product.
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RDS

RDS

RDS/6/COA_SESSION_EXPIRED

Message

RDS/6/COA_SESSION_EXPIRED:sessionId = [STRING1]. USER:[STRING2]. MAC:[STRING3].

Description

A RADIUS CoA entry will age out. This log contains the session ID, user name, and MAC address.

Parameters

Parameter Name Parameter Meaning
[STRING1] Session ID.
[STRING2] User name.
[STRING3] MAC address.

Possible Causes

A RADIUS CoA entry was not deleted.

Procedure

  1. The system will automatically delete the entry within 90 minutes. No action is required.

RDS/4/RDACCTDOWN

Message

RDS/4/RDACCTDOWN: Communication with the RADIUS accounting server ( IP:[STRING] ) is interrupted!

Description

The communication with the RADIUS accounting server is interrupted.

Parameters

Parameter Name Parameter Meaning
IP:[STRING] Indicates the IP address and VPN instance name of the RADIUS accounting server.

Possible Causes

The communication with the RADIUS accounting server is interrupted.

Procedure

  1. Check whether the RADIUS accounting server is shut down.
    1. If the RADIUS accounting server is shut down by the user, no action is required.
    2. If the RADIUS accounting server is not shut down, go to step 2.
  2. Check whether the link is normal.
    1. If the link is abnormal, restore the link.
    2. If the link is normal, go to step 3.
  3. Check whether the client is added to the RADIUS accounting server, and the shared key is configured correctly on the RADIUS accounting server.
    1. If the configuration is incorrect, correct the configuration.
    2. If the configuration is correct, go to step 4.
  4. Collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.

RDS/6/RDACCTUP

Message

RDS/6/RDACCTUP: Communication with the RADIUS accounting server ( IP:[STRING] ) is resumed.

Description

The communication with the RADIUS accounting server is resumed.

Parameters

Parameter Name Parameter Meaning
IP:[STRING] Indicates the IP address and VPN instance name of the RADIUS accounting server.

Possible Causes

The communication with the RADIUS accounting server is resumed.

Procedure

  • This log indicates that the RADIUS accounting server is restored, and no action is required.

RDS/4/RDAUTHDOWN

Message

RDS/4/RDAUTHDOWN: Communication with the RADIUS authentication server (IP:[STRING]) is interrupted!

Description

The communication with the RADIUS authentication server is interrupted.

Parameters

Parameter Name Parameter Meaning
IP:[STRING] Indicates the IP address and VPN instance name of the RADIUS authentication server.

Possible Causes

The communication with the RADIUS authentication server is interrupted.

Procedure

  1. Check whether the RADIUS authentication server is shut down.
    1. If the RADIUS authentication server is shut down by the user, no action is required.
    2. If the RADIUS authentication server is not shut down, go to step 2.
  2. Check whether the link is normal.
    1. If the link is abnormal, restore the link.
    2. If the link is normal, go to step 3.
  3. Check whether the client is added to the RADIUS authentication server, and the shared key is configured correctly on the RADIUS authentication server.
    1. If the configuration is incorrect, correct the configuration.
    2. If the configuration is correct, go to step 4.
  4. Collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.

RDS/6/RDAUTHUP

Message

RDS/6/RDAUTHUP: Communication with the RADIUS authentication server (IP:[STRING]) is resumed.

Description

The communication with the RADIUS authentication server is resumed.

Parameters

Parameter Name Parameter Meaning
IP:[STRING] Indicates the IP address and VPN instance name of the RADIUS authentication server.

Possible Causes

The communication with the RADIUS authentication server is resumed.

Procedure

  • This log indicates that the RADIUS authentication server is restored, and no action is required.

RDS/4/RDTEMPLATEDOWN

Message

RDS/4/RDTEMPLATEDOWN: Communication with the RADIUS Server template (name: [STRING]) is interrupted!

Description

The RADIUS server template status becomes Down.

Parameters

Parameter Name Parameter Meaning

[STRING]

Name of the RADIUS server template.

Possible Causes

When all the authentication servers in the RADIUS server template are interrupted, the template status becomes Down.

  • Links between the device and the RADIUS server are interrupted.
  • The device or RADIUS server modifies the shared key.
  • The RADIUS server is abnormal.

Procedure

  1. Check whether communication between the device and the RADIUS server is interrupted.

    1. Ping the RADIUS authentication server on the device to check whether the links are proper.
    2. Check whether services between the device and the RADIUS server are proper using the test-aaa test.

  2. Run the display radius-server configuration command to check whether the shared key configured on the device is the same as that on the RADIUS server.
  3. If the problem persists, collect log and configuration information and contact technical support personnel.

RDS/6/RDTEMPLATEUP

Message

RDS/6/RDTEMPLATEUP: Communication with the RADIUS Server template (name: [STRING]) is resumed.

Description

The RADIUS server template is restored and can be used.

Parameters

Parameter Name Parameter Meaning

[STRING]

Name of the RADIUS server template.

Possible Causes

After all the authentication servers in the RADIUS server template are interrupted, the template status becomes Down. After the authentication servers in the template are restored, the template status becomes Up and can be used.

Procedure

  • This alarm is informational only, and no action is required.
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Updated: 2019-04-09

Document ID: EDOC1100065665

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