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Alarm Handling

S9300, S9300E, and S9300X V200R013C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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EZOP

EZOP

EZOP_1.3.6.1.4.1.2011.2.25.311.6.2.1 hwEasyOperationClientAdded

Description

EZOP/4/CLIENTADD: OID [oid] Easy operation client device added. (ClientId=[INTEGER], HostName="[OCTET]", ClientIp="[OCTET]", ClientMac="[OCTET]",ClientEsn="[OCTET]")

A client has joined the management domain of the Commander.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.2.25.311.6.2.1 Warning environmentalAlarm(6)

Parameters

Name Meaning
[oid] Indicates the MIB object ID of the alarm.
ClientId Indicates a client ID.
HostName Indicates the host name of the new client.
ClientIp This object indicates the IP address of the new client.
ClientMac Indicates the MAC address of the new client
ClientEsn Indicates the ESN of the new client.

Impact on the System

None.

Possible Causes

A client has joined the management domain of the Commander.

Procedure

  1. This alarm is informational, and no action is required.

EZOP_1.3.6.1.4.1.2011.2.25.311.6.2.2 hwEasyOperationClientLost

Description

EZOP/4/CLIENTLOST: OID [oid] Easy operation client device lost. (ClientId=[INTEGER], HostName="[OCTET]", ClientIp="[OCTET]", ClientMac="[OPAQUE]",ClientEsn="[OCTET]")

A client has left the management domain of the Commander.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.2.25.311.6.2.2 Warning equipmentAlarm(5)

Parameters

Name Meaning
[oid] Indicates the MIB object ID of the alarm.
ClientId Indicates a client ID.
HostName Indicates the host name of the client.
ClientIp This object indicates the IP address of the client.
ClientMac Indicates the MAC address of the client
ClientEsn Indicates the ESN of the client.

Impact on the System

None.

Possible Causes

A client has left the management domain of the Commander. The Commander does not receive the response from the client in 2 minutes. In a CSS, change of the system MAC address causes a LOST alarm.

Procedure

  1. This alarm is informational, and no action is required.

EZOP_1.3.6.1.4.1.2011.5.25.311.6.2.3 hwEasyOperationClientJoinNotPermit

Description

EZOP/4/CLIENTNOTPERMIT: OID [oid] The request of an unauthorized client was denied. (ClientId=[INTEGER], HostName="[OCTET]", ClientIp="[OCTET]", ClientMac="[OPAQUE]", ClientEsn="[OCTET]")

A request was received from an unauthorized client.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.311.6.2.3 Warning equipmentAlarm(5)

Parameters

Name Meaning
[oid] Indicates the MIB object ID of the alarm.
ClientId Indicates the client ID.
HostName Indicates the client host name.
ClientIp Indicates the client IP address.
ClientMac Indicates the client MAC address.
ClientEsn Indicates the client ESN.

Impact on the System

None

Possible Causes

A client requests to join the Commander, but the Commander does not have information about the client.

Procedure

  1. Check whether the client is a planned device according to the parameters in the alarm message.

    • If not, no further action is required.
    • If so, go to step 2.

  2. Add the client to the Commander based on the client status.

    • Regardless of whether the client is a zero touch device, you can run the client [ client-id ] { mac-address mac-address | esn esn } command in the Easy-Operation view to configure the matching rules for the client.
    • If the client is not a zero touch device, you can run the client auto-join enable command in the Easy-Operation view to enable the client to automatically join the Commander.
    • If the client is a zero touch device, you can run the client auto-join enable command in the Easy-Operation view to enable the client to automatically join the Commander, and enable the network topology collection function on the Commander. For details, see (Optional) Configuring Network Topology Collection in "EasyDeploy Configuration" in the S9300, S9300E, and S9300X V200R013C00 Configuration Guide - Basic Configuration.
    • If the client is a zero touch device, you can run the group build-in device-type command in the Easy-Operation view to create a built-in group and specify the device-type parameter to set the matching device type.
    • If the client is a zero touch device, you can configure the matching rule for the customized group in the Easy-Operation view.

      1. Run the group custom { mac-address | esn | ip-address | model | device-type } group-name command to configure a customized group and enter the group view.

      2. Run the match { mac-address mac-address [ mac-mask | mac-mask-length ] | esn esn | ip-address ip-address [ ip-mask | ip-mask-length ] | model model | device-type device-type } command to define the matching rule for the customized group.

    • If the client is a zero touch device that will replace a faulty client, you can run the client client-id replace { mac-address mac-address | esn esn } command in the Easy-Operation view to specify the client ID of the faulty client and configure information about the replacement between the faulty and new devices.

EZOP_1.3.6.1.4.1.2011.5.25.311.6.2.4 hwEasyOperationClientProcessFail

Description

EZOP/4/CLIENTOPERFAIL: OID [oid] Operation on the switch fails. ((ClientId=[INTEGER], HostName="[OCTET]", ClientIp="[OCTET]", ClientMac="[OPAQUE]", ClientEsn="[OCTET]"),Reason="[OCTET]")

A device failed to be upgraded using EasyDeploy.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.311.6.2.4 Warning equipmentAlarm(5)

Parameters

Name Meaning
[oid] Indicates the MIB object ID of the alarm.
ClientId Client ID.
NOTE:

By default, the value is 0 on a device to be upgraded and has no meaning.

HostName Host name of a client.
ClientIp IP address of a client.
ClientMac MAC address of a client.
ClientEsn ESN of a client.
Reason Causes of the upgrade failure.

Impact on the System

The device fails to be upgraded.

Possible Causes

1: The device fails to obtain the intermediate file information.

2: The device fails to download files.

3: The downloaded files fail to be activated.

4: The file server is not configured.

Procedure

  1. Check whether the intermediate file in the correct format exists.
  2. Check whether the specified address of the file server is correct or the file server's status is normal.
  3. Check whether the downloaded files are integral or in the correct format.
  4. If the alarm persists, collect alarm and configuration information, and contact technical support personnel.
  5. Configure a file server.
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Updated: 2019-04-09

Document ID: EDOC1100065855

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