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Alarm Handling

S9300, S9300E, and S9300X V200R013C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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AAA

AAA

AAA_1.3.6.1.4.1.2011.5.2.2.2.0.53 hwMacMovedQuietMaxUserAlarm

Description

AAA/4/MACMOVEDQUIETMaxUserAlarm: OID [OID] The number of mac moved quiet users reached the maximum.(Spec of User Num:[INTEGER1] Current Threshold:[INTEGER2] Lower Threshold:[INTEGER3]% Upper Threshold:[INTEGER4]%)

The percentage of current MAC address migration users in quiet state against the maximum number of users exceeds the upper alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.2.2.2.0.53 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
[OID] Indicates the MIB object ID of the alarm.
Spec of User Num: [INTEGER1] Indicates the maximum number of MAC address migration users in quiet state.
Current Threshold:[INTEGER2] Indicates the percentage of current MAC address migration users in quiet state against the maximum number of users.
Lower Threshold:[INTEGER3]% Indicates the lower alarm threshold for the percentage of MAC address migration users in quiet state against the maximum number of users.
Upper Threshold:[INTEGER4]% Indicates the upper alarm threshold for the percentage of MAC address migration users in quiet state against the maximum number of users.

Impact on the System

None

Possible Causes

The percentage of current MAC address migration users in quiet state against the maximum number of users exceeds the upper alarm threshold.

Procedure

  1. Run the display authentication mac-move configuration command in any view to check whether the upper threshold of MAC address migration users in quiet state is set.

    • If it is configured, consider whether to delete it.
    • If it is not configured, adjust the network based on the number of access users. If the problem persists, go to 2.

  2. Collect log information and contact technical support personnel.

AAA_1.3.6.1.4.1.2011.5.2.2.2.0.54 hwMacMovedQuietUserClearAlarm

Description

AAA/4/MACMOVEDQUIETUserClearAlarm: OID [OID] The MAC Moved Quiet Max User Alarm is cleared.(Spec of User Num:[INTEGER] Current Threshold:[INTEGER] Lower Threshold:[INTEGER]% Upper Threshold:[INTEGER]%)

The percentage of current MAC address migration users in quiet state against the maximum number of users decreases to be equal to or smaller than the lower alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.2.2.2.0.54 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
[OID] Indicates the MIB object ID of the alarm.
Spec of User Num: [INTEGER] Indicates the maximum number of MAC address migration users in quiet state.
Current Threshold:[INTEGER] Indicates the percentage of MAC address migration users in quiet state against the maximum number of users.
Lower Threshold:[INTEGER]% Indicates the lower alarm threshold for the percentage of MAC address migration users in quiet state against the maximum number of users.
Upper Threshold:[INTEGER]% Indicates the upper alarm threshold for the percentage of MAC address migration users in quiet state against the maximum number of users.

Impact on the System

The clear alarm generated when the percentage of MAC address migration users in quiet state reaches the upper threshold has no impart on the system.

Possible Causes

The percentage of current MAC address migration users in quiet state against the maximum number of users decreases to be equal to or smaller than the lower alarm threshold.

Procedure

  • This alarm message is informational only, and no action is required.

AAA_1.3.6.1.4.1.2011.5.2.2.2.0.99 hwIpStaticUserMixedInsertAlarm

Description

AAA/4/IpStaticUserMixedInsert: OID [OID] The Eth-Trunk contains member ports on different types of cards, IP static user of the Eth-Trunk may be abnormal. (EntityIfIndex=[INTEGER], EntPhysicalName=[OCTET]).

When interfaces on different types of cards are added to the Eth-Trunk, a problem may occur on a user with one MAC address and multiple IP addresses who goes online through the Eth-Trunk.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.2.2.2.0.99 Warning environmentalAlarm(6)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
EntityIfIndex Indicates the interface index.
EntPhysicalName Indicates the interface number.

Impact on the System

Users with one MAC address and multiple IP addresses cannot go online.

Possible Causes

Some types of cards do not support the user with one MAC address and multiple IP addresses. When an interface on such type of card is added to the Eth-Trunk, an alarm is generated when a user with one MAC address and multiple IP addresses is authenticated by the interface.

Procedure

  1. Ensure that the user with one MAC address and multiple IP addresses goes online through LE1D2S04SEC0 card, LE1D2X32SEC0 card, LE1D2H02QEC0 card, and X series cards.
  2. Collect alarm information and configuration information, and then contact technical support personnel.

AAA_1.3.6.1.4.1.2011.5.2.2.2.0.106 hwNACUserClearAlarm

Description

AAA/4/NACUserClearAlarm: OID [OID] The NAC Max User Alarm is cleared.(Slot:[OCTET] User-num:[INTEGER] Threshold:[INTEGER]%)

The percentage of successfully authenticated NAC users reached or fell below the lower alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.2.2.2.0.106 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
[OID] Indicates the MIB object ID of the alarm.
Slot:[OCTET] Indicates a slot ID.
User-num:[INTEGER] Indicates the number of successfully authenticated NAC users.
Threshold:[INTEGER]% Indicates the percentage of successfully authenticated NAC users.

Impact on the System

This is the clear alarm for the alarm generated when the percentage of successfully authenticated NAC users reaches the upper alarm threshold.

Possible Causes

The percentage of successfully authenticated NAC users reached or fell below the lower alarm threshold.

Procedure

  • This alarm is informational only, and no action is required.

AAA_1.3.6.1.4.1.2011.5.2.2.2.0.107 hwNACMaxUserAlarm

Description

AAA/4/NACMaxUserAlarm: OID [OID] The number of NAC users reached the maximum.(Slot:[OCTET] User-num:[INTEGER] Threshold:[INTEGER]%)

The percentage of successfully authenticated NAC users reached the upper alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.2.2.2.0.107 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
[OID] Indicates the MIB object ID of the alarm.
Slot:[OCTET] Indicates a slot ID.
User-num:[INTEGER] Indicates the number of successfully authenticated NAC users.
Threshold:[INTEGER]% Indicates the percentage of successfully authenticated NAC users.

Impact on the System

None

Possible Causes

The percentage of successfully authenticated NAC users reached the upper alarm threshold.

Procedure

  1. Run the display authentication user-alarm configuration command in any view to check the upper alarm threshold for the percentage of successfully authenticated NAC users. Adjust the threshold according to the network requirements. If the fault persists, go to 2.
  2. Collect log information and contact technical support personnel.
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Updated: 2019-04-09

Document ID: EDOC1100065855

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