No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

Alarm Handling

S9300, S9300E, and S9300X V200R013C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
WEB

WEB

WEB_1.3.6.1.4.1.2011.5.4.2.2.1.1 hwPortalServerUp

Description

WEB/4/PORTALSERVER_UP:OID [OID] The portal server is up.(IP:[IPADDR] Vpn-Instance:[OCTET])

After server detection is enabled and the alarm action is configured, the device detects that the Portal server changes from Down to Up.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.4.2.2.1.1 Warning environmentalAlarm(6)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
IP Indicates the IP address of the Portal server.
Vpn-Instance Indicates the name of a VPN instance.

Impact on the System

None

Possible Causes

The Portal server changes from Down to Up.

Procedure

  1. This log is informational only, and no action is required.

Related Information

None

WEB_1.3.6.1.4.1.2011.5.4.2.2.1.2 hwPortalServerDown

Description

WEB/4/PORTALSERVER_DOWN:OID [OID] The portal server is down.(IP:[IPADDR] Vpn-Instance:[OCTET])

After server detection is enabled and the alarm action is configured, the device detects that the Portal server changes from Up to Down.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.4.2.2.1.2 Warning environmentalAlarm(6)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
IP Indicates the IP address of the Portal server.
Vpn-Instance Indicates the name of a VPN instance.

Impact on the System

The Portal authentication function does not work.

Possible Causes

The Portal server changes from Up to Down.

Procedure

  1. Run the display server-detect state command to check whether the Portal server can work properly and whether the Portal service can be used properly.

    • If the Portal server works properly, check the network connectivity between the Portal server and device. If the network connection is disconnected, restore the network connection.
    • If the Portal server cannot work properly, restore the Portal server to the normal state.

  2. Collect log and configuration information, and contact technical support personnel.

Related Information

None

WEB_1.3.6.1.4.1.2011.5.4.2.2.1.3 hwPortalMaxUserAlarm

Description

WEB/4/PORTALMaxUserAlarm: OID [OID] The number of portal users reached the maximum.(Slot:[OCTET] User-num:[INTEGER] Threshold:[INTEGER]%)

The number of online Portal users exceeded the upper alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.4.2.2.1.3 Warning equipmentAlarm(5)

Parameters

Name Meaning

OID

Indicates the MIB object ID of the alarm.

Slot

Indicates a slot ID on a device.

User-num

Indicates the maximum number of Portal authentication users allowed on the device.

Threshold

Indicates the upper alarm threshold on the percentage of online Portal authentication user count against the maximum number of Portal authentication users allowed on the device.

Impact on the System

None

Possible Causes

The number of online Portal users exceeded the upper alarm threshold.

Procedure

  1. Run the display this command in the system view to check whether the upper alarm threshold configured by the portal user-alarm percentage command is proper.

    • If so, go to step 2.
    • If not, modify the upper alarm threshold.

  2. Run the display portal command to check whether the maximum number of Portal authentication users allowed on the device is proper.

    • If so, go to step 3.
    • If not, run the portal max-user command to modify the maximum number of Portal authentication users.

  3. Run the display access-user command to check whether online Portal authentication users are proper.

    • If so, replace the device with a higher-performance device.
    • If not, replan the network.

  4. Collect log and configuration information, and contact technical support personnel.

WEB_1.3.6.1.4.1.2011.5.4.2.2.1.4 hwPortalUserClearAlarm

Description

WEB/4/PORTALUserClearAlarm: OID [OID] The Portal Max User Alarm is cleared.(Slot:[OCTET] User-num:[INTEGER] Threshold:[INTEGER]%)

The number of online Portal users was equal to or smaller than the lower alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.4.2.2.1.4 Warning equipmentAlarm(5)

Parameters

Name Meaning

OID

Indicates the MIB object ID of the alarm.

Slot

Indicates a slot ID on a device.

User-num

Indicates the maximum number of Portal authentication users allowed on the device.

Threshold

Indicates the lower alarm threshold on the percentage of online Portal authentication user count against the maximum number of Portal authentication users allowed on the device.

Impact on the System

None

Possible Causes

The number of online Portal users was equal to or smaller than the lower alarm threshold.

Procedure

  1. This log message is informational only, and no action is required.

Related Information

None

Translation
Download
Updated: 2019-04-09

Document ID: EDOC1100065855

Views: 3511

Downloads: 2

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Share
Previous Next