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Alarm Handling

S9300, S9300E, and S9300X V200R013C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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PoE

PoE

NOTE:

S9300E does not support PoE function.

POE_1.3.6.1.4.1.2011.5.25.195.40.2 hwPoePowerOff

Description

POE/4/POWEROFF: OID [oid] PD powered off. (IfIndex=[INTEGER], Interface="[OCTET]")

The PD connected to the interface is powered off.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.2 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

The PD connected to the interface is powered off and cannot work normally.

Possible Causes

1. The PD is removed.

2. The PD is faulty.

3. When the power is insufficient, the interface with a higher priority preempts the power.

4. The interface to which the PD connects is automatically powered off in the power-off time range.

5. The PD is powered off because of overcurrent protection.

Procedure

  1. Check whether the PD is removed.

    If so, go to step 2.

    If not, go to step 4.

  2. Check whether the PD is removed because of a normal operation.

    If so, the alarm handling ends.

    If not, go to step 3.

  3. Install the PD to check whether it is powered on.

    If so, the alarm handling ends.

    If not, go to step 4.

  4. Run the display poe power-state interface-type interface-number command to check whether the maximum output power of the interface is sufficient.

    If so, go to step 5.

    If not, connect the PD to another interface or PoE device.

  5. Run the display poe power-state interface-type interface-number command to check whether the power supply priority of the interface is low.

    If so, go to step 6.

    If not, go to step 8.

  6. Check whether the power supply priority of the interface needs to be reconfigured.

    If so, go to step 6.

    If not, go to step 7.

  7. Run the poe priority command to configure the power supply priority of the interface. Then check whether the PD is powered on.

    If so, the alarm handling ends.

    If not, go to step 8.

  8. Run the display poe power-state interface-type interface-number command to check whether the interface is in the power-off time range.

    If so, the alarm handling ends.

    If not, go to step 9.

  9. Check whether the PD is faulty.

    If so, replace it.

    If not, collect alarm information and configuration information, and then contact technical support personnel.

POE_1.3.6.1.4.1.2011.5.25.195.40.3 hwPoePowerOn

Description

POE/4/POWERON: OID [oid] PD powered on. (IfIndex=[INTEGER], Interface="[OCTET]")

The interface meets the following power supply conditions:

1. The power is sufficient.

2. The PD is identified by the system.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.3 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

The alarm recovery message is generated after power-off.

Procedure

  1. This alarm indicates that a fault is rectified, and no action is required.

POE_1.3.6.1.4.1.2011.5.25.195.40.8 hwPoePdConnected

Description

POE/4/PDCONNECT: OID [oid] PD connected. (IfIndex=[INTEGER], Interface="[OCTET]")

The PD is connected to an interface.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.8 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

The system detects a valid PD.

Procedure

  1. A new PD is added. This alarm is informational and no action is required.

POE_1.3.6.1.4.1.2011.5.25.195.40.9 hwPoePdDisconnected

Description

POE/4/PDDISCONNECT: OID [oid] PD disconnected. (IfIndex=[INTEGER], Interface="[OCTET]")

The PD is disconnected from an interface.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.9 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

The PD is unavailable and services are not affected.

Possible Causes

A valid PD is removed.

Procedure

  1. Check whether the PD needs to be removed.

    If so, the alarm handling ends.

    If not, reinstall the PD.

POE_1.3.6.1.4.1.2011.5.25.195.40.10 hwPoePdClassInvalid

Description

POE/4/PDINVALIDCLASS: OID [oid] PD with invalid IEEE class and power denied. (IfIndex=[INTEGER], Interface="[OCTET]")

The system detects that the PD class is invalid.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.10 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

Cause 1:

The PD may not comply with standards, whereas the switch supports 802.3af and 802.3at. In this case, the PD class cannot be identified by the switch.

Cause 2:

The PD hardware is faulty.

Cause 3:

The PoE chip of the device is faulty.

Procedure

  1. Run the poe legacy enable command on the interface to enable compatibility detection and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, go to step 2.

  2. Replace the PD with a standard PD and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, collect alarm information and configuration information, and then contact technical support personnel.

Related Information

None

POE_1.3.6.1.4.1.2011.5.25.195.40.11 hwPoePdClassOvercurrent

Description

POE/4/PDCLASSOVERCURRENT: OID [oid] has detected a classfication overcurrent PD and power denied. (IfIndex=[INTEGER], Interface="[OCTET]")

The system detects that overcurrent occurs during PD classification.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.11 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

The PD does not comply with standards.

Procedure

  1. Run the poe high-inrush enable slot slot-id command in the system view to allow high inrush current during power-on and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, go to step 2.

  2. Replace the PD with a standard PD and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, collect alarm information and configuration information, and then contact technical support personnel.

Related Information

None

POE_1.3.6.1.4.1.2011.5.25.195.40.16 hwPoePdPriorityDifferent

Description

POE/4/PDPRIDIFF: OID [oid] priority inconsistent. (IfIndex=[INTEGER], Interface="[OCTET]", PortPriority=[INTEGER], PDPriority=[INTEGER])

The interface priority is different from the PD priority.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.16 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.
PortPriority Indicates the interface priority.
PDPriority Indicates the PD priority.

Impact on the System

Services are not affected.

Possible Causes

The interface prioriry is low, whereas the PD priority is high.

Procedure

  1. Run the poe priority command to change the interface priority to be higher than the PD priority.

Related Information

None

POE_1.3.6.1.4.1.2011.5.25.195.40.17 hwPoePowerOverUtilizationThreshold

Description

POE/4/PWRUTITHRESH: OID [oid] PSE power consumption has exceeded the upper limit. (ChassisID=[INTEGER], ConsumingPower=[INTEGER], PowerThreshold=[INTEGER])

The total PoE power consumption is greater than or equal to the alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.17 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
ChassisID Indicates the ID of the chassis where the alarm is generated.
ConsumingPower Indicates the current power consumption.
PowerThreshold Indicates the power threshold.

Impact on the System

If the alarm persists, all the PDs may be powered off because of insufficient power supply.

Possible Causes

The total power consumption of all the PDs is greater than or equal to the alarm threshold.

Procedure

  1. Check whether the power consumption of the PDs is within the accepted range.
    • If so, go to step 2.
    • If not, go to step 3.
  2. Run the poe-power utilization-threshold command to change the alarm threshold for PoE power consumption percentage.
  3. Replan the network based on the system external power supply capability. Run the poe priority command to increase the priority of important PDs to prevent their power from being occupied by other PDs. Power off the PDs that are not required to ensure system reliability.

POE_1.3.6.1.4.1.2011.5.25.195.40.18 hwPoePowerOverUtilizationThresholdResume

Description

POE/4/PWRUTITHRESHRESUME: OID [oid] PSE power consumption is below the upper limit. (ChassisID=[INTEGER], ConsumingPower=[INTEGER], PowerThreshold=[INTEGER])

The total PoE power consumption is smaller than the alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.18 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
ChassisID Indicates the ID of the chassis where the alarm is generated.
ConsumingPower Indicates the current power consumption.
PowerThreshold Indicates the power threshold.

Impact on the System

Services are not affected.

Possible Causes

The total power consumption of all the PDs is smaller than the alarm threshold.

Procedure

  1. This alarm indicates that a fault is rectified, and no action is required.

POE_1.3.6.1.4.1.2011.5.25.195.40.30 hwPoeNotAvailable

Description

POE/4/POENOTAVAILABLE: OID [oid] PoE function is not available. (ChassisID=[INTEGER], SlotID=[INTEGER], TrapProbableCause=[STRING])

The PoE function becomes unavailable completely.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.30 Warning equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
ChassisID Indicates the chassis ID.
SlotID Indicates the slot ID of a board.
TrapProbableCause Indicates the cause for the unavailability of the PoE function.

Impact on the System

The PoE function becomes unavailable.

Possible Causes

When a PoE-supporting board is inserted in a device, this alarm is generated if one of the following situations occurs:
  • The device is a non-PoE device.
  • The device is a PoE device but does not have a PoE power module installed.
  • The PoE chip on the PoE board experiences a hardware fault.

Procedure

  1. Check whether the PoE function is required.

    • If not, the alarm handling ends.
    • If so, go to step 2.

  2. Check whether the device in which the PoE board is installed supports the PoE function. Currently, the following switches support the PoE function: S9303, S9306, and S9312.

    • If not, replace the device with a PoE-supporting switch.
    • If so, go to step 3.

  3. Check whether any available PoE power module is installed in the PoE power slot of the device.

    • If so, collect alarm information and configuration information, and then contact technical support personnel.
    • If so, install an available PoE power module in the PoE power slot.

POE_1.3.6.1.4.1.2011.5.25.195.40.31 hwPoeNotAvailableResume

Description

POE/4/POENOTAVAILABLERESUME: OID [oid] PoE function is available. (ChassisID=[INTEGER], SlotID=[INTEGER])

The PoE function becomes available.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.31 Warning equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
ChassisID Indicates the chassis ID.
SlotID Indicates the slot ID of a board.

Impact on the System

None

Possible Causes

A PoE power module is installed in the PoE power slot.

Procedure

  1. This alarm is informational only, and no action is required.

POE_1.3.6.1.4.1.2011.5.25.195.40.33 hwPoePortFail

Description

POE/3/POEPORTFAIL: OID [oid] PoE port fails. (IfIndex=[INTEGER], Interface="[OCTET]")

The PoE port is faulty.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.33 Minor equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface type and number.

Impact on the System

The PoE port cannot power its connected PD.

Possible Causes

An internal hardware communication fault occurred on the PoE port.

Procedure

  1. The system tries to automatically recover from the fault. Wait for a while to check whether a clear alarm is generated.

    • If not, collect alarm information and configuration information, and then contact technical support personnel.
    • If so, the alarm handling ends.

POE_1.3.6.1.4.1.2011.5.25.195.40.34 hwPoePortFailResume

Description

POE/4/POEPORTRESUME: OID [oid] PoE port is recovered. (IfIndex=[INTEGER], Interface="[OCTET]")

The PoE port recovers from a fault.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.34 Warning equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface type and number.

Impact on the System

The system will not be affected.

Possible Causes

The PoE port recovers from a fault.

Procedure

  1. This alarm is informational only, and no action is required.

POE_1.3.6.1.4.1.2011.5.25.195.40.45 hwPoePdOvercurrentPoweroff

Description

POE/4/POEPDOVERCURRENTPWROFF: OID [oid] The PD connected to the port is powered off due to overcurrent. (IfIndex=[INTEGER], InterfaceName="[OCTET]")

The PD is powered off due to overcurrent.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.45 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates a port index.
InterfaceName Indicates the port name.

Impact on the System

The PD connected to the port is powered off and cannot work properly.

Possible Causes

The PD is faulty and powered off due to overcurrent protection.

Procedure

  1. Remove the cable between the PD and port and reconnect the cable to check whether the PD can be powered on.
    • If so, the alarm handling ends.
    • If not, go to step 2.
  2. Replace the PD with a new one to whether the new PD can be powered on.
    • If so, the alarm handling ends.
    • If not, collect alarm information and configuration information, and then contact technical support personnel.

POE_1.3.6.1.4.1.2011.5.25.195.40.46 hwPoePdOverloadPoweroff

Description

POE/4/POEPDOVERLOADPWROFF: OID [oid] The PD connected to the port is powered off due to overload. (IfIndex=[INTEGER], InterfaceName="[OCTET]")

The PD is powered off due to overload.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.46 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates a port index.
InterfaceName Indicates the port name.

Impact on the System

The PD connected to the port is powered off and cannot work properly.

Possible Causes

The PD is faulty and powered off due to overload protection.

Procedure

  1. Remove the cable between the PD and port and reconnect the cable to check whether the PD can be powered on.
    • If so, the alarm handling ends.
    • If not, go to step 2.
  2. Replace the PD with a new one to whether the new PD can be powered on.
    • If so, the alarm handling ends.
    • If not, collect alarm information and configuration information, and then contact technical support personnel.
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Updated: 2019-04-09

Document ID: EDOC1100065855

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