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OceanStor 9000 V5 7.0.0 SystemReporter User Guide

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How Can I Solve the Problem if the Installation Fails Using a Non-administrator User in Windows?

How Can I Solve the Problem if the Installation Fails Using a Non-administrator User in Windows?


Installation fails using a non-administrator user.

Possible Causes

The installation process involves automatic registration service startup and shortcut bar creation. The installation fails because a non-administrator user has insufficient permissions.


  1. Ensure that the user has administrator permissions. If it is a non-administrator user, in the CLI, run net localgroup administrators username /add as an administrator to add the user to the group of administrators.
  2. Open the Run dialog box, enter regedit, and click OK. In Registry Editor that is displayed, modify the value of HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA to 0 (Record the original value of EnableLUA for later restoration.).
  3. Restart Windows to validate the configuration.
  4. If necessary, restore the registry following steps 2 and 3 after SystemReporter is installed successfully.
  5. To uninstall SystemReporter, you must first modify EnableLUA to 0 following operations in steps 2 and 3.
Updated: 2019-02-26

Document ID: EDOC1100067885

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