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OceanStor 9000 V5 7.0.0 SystemReporter User Guide

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
How to Address No Response Issues During SystemReporter Installation in Windows

How to Address No Response Issues During SystemReporter Installation in Windows

Symptom

During SystemReporter installation on Windows, when you double-click install.vbe, the Install SystemReporter wizard page is not displayed.

NOTE:
Starting or uninstalling SystemReporter may also cause this problem.

Possible Cause

The CLI is abnormally closed, which might cause background tasks of the SystemReporter system to be abnormally ended.

Recommended Actions

Under the c:/users/xxx directory, delete tmp files. xxx indicates the current user name.

If you do not deal with the problem according to above action, please contact HUAWEI technical support.

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Updated: 2019-02-26

Document ID: EDOC1100067885

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