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OceanStor 9000 V5 7.0.0 SystemReporter User Guide

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
How Can I Solve the Problem if the Flash Plug-in Cannot be Loaded in a Chrome Browser?

How Can I Solve the Problem if the Flash Plug-in Cannot be Loaded in a Chrome Browser?

Symptom

When the Chrome browser is used to access SystemReporter, the following symptoms may occur when Create Notification Rule, Create Administrator, Create Administrator Group, or Analyze Performance Data is selected:

  • There is no alarm sound.
  • On the Analyze Performance Data page, the button in the following figure is grey and inactive.

  • This plug-in is not supported or Adobe Flash Player is out of date is displayed, as shown in the following figures.



Possible Causes

Adobe Flash Player is disabled by Chrome.

Recommended Actions

  1. In the browser, enter http://www.adobe.com/go/chrome to go the Adobe website.
  2. In Step 1, select an operating system. In Step 2, select an option that contains PPAPI. Click Download now.
  3. Install Adobe Flash Player and restart the Chrome browser.
  4. Use Chrome to access SystemReporter. If this problem still exists, use Internet Explorer.
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Updated: 2019-02-26

Document ID: EDOC1100067885

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