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eLog V200R007C10 Installation Guide

Describes the installation process of product software. Includes plans, environmental requirements, and procedures for installation, as well as commissioning procedures.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Handling Anomalies During Uninstallation

Handling Anomalies During Uninstallation

This section describes how to handle the anomalies occur during the uninstallation of the log collector caused by power failure, restart, and system crash of the server or the misoperations of the maintenance personnel.

Procedure

  1. Check whether the power failure occurs on the eLog analyzer. If the power indicator of the server is off, the power failure occurs on the server. Power on the server again.
  2. Use the root account to log in to the operating system.
  3. Delete relevant services that start upon system startup.

    1. Run the cd/etc/init.d/rc3.d command.
    2. Run the ls-lt command to list the services that start upon the system startup.
    3. Check whether the following services exist.
      Table 6-2 System service list

      Service Type

      Service

      Service File

      Monitor service

      S12hmonitor

      /etc/init.d/hmonitor.sh

    If the services exist, the services should be deleted and the service files should be removed. Run chkconfig -d Service File command to delete the service. Run rm -rf Service File command to remove the service file.

    # chkconfig -d hmonitor.sh  
    # rm -rf /etc/init.d/hmonitor.sh 

  4. Run the command to delete installation record files.

     rm -rf /etc/profile.d/hwSecEnv.sh

  5. If you are sure that the data files of the analyzer are no longer required, manually delete the data files in /LogCenterData/OnlineData that stores online logs and /LogCenterData/DumpedData that stores dumped logs. Then unmount the mounted partitions.
  6. If the historical data is no longer in need, manually delete the installation directory, such as /opt/huawei/LogCenter.
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Updated: 2019-04-01

Document ID: EDOC1100073937

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