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Alarm Handling

CloudEngine 8800, 7800, 6800, and 5800 V200R005C10

This document provides the explanations, causes, and recommended actions of alarms on the product.
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MSTP_1.3.6.1.4.1.2011.5.25.42.4.2.21 hwMstpProNewPortRootGuarded

MSTP_1.3.6.1.4.1.2011.5.25.42.4.2.21 hwMstpProNewPortRootGuarded

Description

The root protection port of the instance of the MSTP process received a superior message. (ProcessID=[ProcessID], InstanceID=[InstanceID], PortID1=[PortID1], PortID2=[PortID2], PortID3=[PortID3], PortID4=[PortID4], PortIDFlag=[PortIDFlag], PortState=[PortState], IfIndex=[IfIndex], PortName=[PortName], PwName=[PwName])

The port in the MSTP process instance that has root protection enabled received BPDUs with higher priorities.

Attribute

Attribute Description

Alarm or Event

Event

Trap Severity

Warning

Mnemonic Code

hwMstpProNewPortRootGuarded

Trap OID

1.3.6.1.4.1.2011.5.25.42.4.2.21

Alarm ID

This is an event trap and does not involve alarm ID.

Alarm Type

This is an event trap and does not involve alarm type.

Raise or Clear

This is an event trap and does not involve alarm generation or clearance.

Match trap

This is an event trap and does not involve the matching trap.

Parameters

Parameter Description
ProcessID Indicates the MSTP process ID.
InstanceID Indicates the instance ID.
PortID1 Indicates ID 1 of the port in the MSTP process.
PortID2 Indicates ID 2 of the port in the MSTP process.
PortID3 Indicates ID 3 of the port in the MSTP process.
PortID4 Indicates ID 4 of the port in the MSTP process.
PortIDFlag Indicates the port flag.
IfIndex Indicates the interface index.
PortState Indicates the port state.
PortName Indicates the port name.
PwName Indicates the pw name.

VB

VB OID

VB Name

VB Index

1.3.6.1.4.1.2011.5.25.42.4.1.29.1.1

hwMstpProNewPortState

hwMstpProNewPortState

1.3.6.1.4.1.2011.5.25.42.4.1.33

hwMstpPwName

hwMstpPwName

1.3.6.1.2.1.31.1.1.1.1

ifName

ifName

Impact on the System

The actual network topology may not be the same as the expected one.

Possible Causes

Cause 1: The port that has root protection enabled received BPDUs of higher priorities than that of the bridge.

Cause 2: The priorities of some switches changed on the network.

Procedure

  • Cause 1: The port that has root protection enabled received BPDUs of higher priorities than that of the bridge.
    1. Check whether the added physical link is necessary.

      • If the added physical link is necessary, go to Step 2.
      • If the added physical link is unnecessary, go to Step 3.

    2. Run the display stp [ process process-id ] [ instance instance-id ] [ interface interface-type interface-number | slot slot-id ] [ brief ] command to check whether the interfaces are consistent with the STP calculation results.

      • If the interfaces are consistent with the STP calculation results, no action is required.
      • If the interfaces are inconsistent with the STP calculation results, go to Step 4.

    3. Correctly deploy the network topology, and then check whether the alarm is cleared. If the alarm persists, go to Step 4.
    4. Run the display stp [ process process-id ] [ instance instance-id ] [ interface interface-type interface-number ] [ brief ] command to check whether an interface is under the protection of the root bridge.

      • If an interface is under the protection of the root bridge, go to Step 5.
      • If no interface is under the protection of the root bridge, go to Step 6.

    5. Run the undo stp root-protection command in the interface view to disable the protection under the root bridge. Then, check whether the alarm is cleared. If the alarm persists, go to Step 6.
    6. Collect trap, log, and configuration information, and contact technical support personnel.
  • Cause 2: The priorities of some switches changed on the network.
    1. Run the display stp [ process process-id ] [ instance instance-id ] [ interface interface-type interface-number ] [ brief ] command to check whether the operation of changing the priority is correct in the network topology.

      • If the operation is correct, go to Step 3.
      • If the operation is incorrect, go to Step 2.

    2. Run the stp [ instance instance-id ] priority priority command to reset the priority of the local bridge as required. Alternatively, run the undo stp [ instance instance-id ] priority command or the undo stp [ instance instance-id ] root command to restore the default value of the priority of the local bridge. Then, check whether the alarm is cleared. If the alarm persists, go to Step 3.
    3. Run the display stp [ process process-id ] [ instance instance-id ] [ interface interface-type interface-number ] [ brief ] command to check whether an interface is under the protection of the root bridge.

      • If an interface is under the protection of the root bridge, go to Step 4.
      • If no interface is under the protection of the root bridge, go to Step 5.

    4. Run the undo stp root-protection command in the interface view to disable the protection under the root bridge. Then, check whether the alarm is cleared. If the alarm persists, go to Step 5.
    5. Collect trap, log, and configuration information, and contact technical support personnel.
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Updated: 2019-04-02

Document ID: EDOC1100074754

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