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OceanStor BCManager 6.5.0 eReplication User Guide 02

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When I Perform the VMware VM Recovery Plan, "Start VMs timeout" Is Displayed When I Start or Shut Down a VM

When I Perform the VMware VM Recovery Plan, "Start VMs timeout" Is Displayed When I Start or Shut Down a VM


When a recovery plan is executed to recover VMs to an ESXi cluster and start VMs, a message is displayed, stating Start VMs timeout.

Possible Causes

The VM start command is sent, but no result is returned in the specified period of time. To view the failure cause, you must log in to vCenter.


  1. Use vCenter Client to log in to vCenter, select the VM failed to be started, and view tasks and events related to the VM.
  2. If pbm.fault.PBMFault.summary is recorded in a task or event, check the configurations of the DR cluster, disable the vSphere DRS of the cluster, and re-perform the recovery plan.

    After the VM is recovered, decide whether to enable the vSphere DRS based on site requirements.

Suggestion and Summary

You are advised to disable vSphere DRS of the ESXi cluster at the DR site during the recovery plan execution. With the vSphere DRS enabled, starting a VM triggers the vSphere to dynamically assign the VM to a host with lighter workload in the cluster to balance loads. As a result, performance problems occur.

Besides, if the VM fails to be started without effective prompt messages, you can use the preceding method to log in to vCenter to view error details and rectify the faults based on suggestions displayed on vCenter.

Updated: 2019-05-21

Document ID: EDOC1100075861

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