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OceanStor BCManager 6.5.0 eReplication User Guide 02

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Failed to Execute a Protected Group Because Creating a Silent Snapshot for a VM Times Out

Failed to Execute a Protected Group Because Creating a Silent Snapshot for a VM Times Out

Symptom

The protected group failed to be executed because the task of creating a silent snapshot for the target VM timed out.

Possible Causes

Disk consolidation is required for a VM.

Fault Diagnosis

Log in to vCenter using VSphere Client. Select the VM for which a silent snapshot fails to be created based on the historical protected group execution failures. Click Summary to view the summary of the VM. Message Virtual machine disks consolidate is needed is displayed.

Procedure

  1. Use VSphere Client to log in to vCenter. Right-click the VM on which disk consolidation needs to be performed and choose Snapshot > Consolidate. In the dialog box that is displayed, click Yes.





  2. In the lower left corner of the page, click Tasks. The Recent Tasks window is displayed. Wait until the VM disk consolidation task is complete.



  3. Select the VM and click on the toolbar to restart the VM.



  4. Log in to eReplication, execute the protected group again, and check whether the operation is successful.

    • If the operation is successful, the problem is solved.
    • If the operation fails, contact Huawei technical support.

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Updated: 2019-05-21

Document ID: EDOC1100075861

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