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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF0CE0008 Controller Enclosure Temperature Exceeds The Upper Limit

0xF0CE0008 Controller Enclosure Temperature Exceeds The Upper Limit

Description

The working temperature of a controller enclosure exceeds the upper limit.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF0CE0008

Alarm

Major

Yes

Impact on the System

The temperature of the controller enclosure exceeds the normal working temperature, which may affect normal storage system running and decrease storage system performance.

Possible Causes

  • Fan modules are faulty.
  • Heat dissipation channels are blocked.
  • The ambient temperature exceeds the upper limit.

Procedure

  1. Check whether alarms are generated indicating fan module faults.

    1. If yes, replace the faulty fan modules. If the alarm persists=> Step2.
    2. If no=> Step2.

  1. Check whether heat dissipation channels are blocked.

    1. If yes, clear the heat dissipation channels. If the alarm persists=> Step3.
    2. If no=> Step3.

  2. Check whether the ambient temperature is too high.

    1. If yes, lower the existing air conditioners' temperature or add more air conditioners. If the alarm persists=> Step4.
    2. If no=> Step4.

  3. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 16282

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