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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF00D10012 The Interface Module Is Not Supported Or The Interface Module Is Inserted Into An Incorrect Slot

0xF00D10012 The Interface Module Is Not Supported Or The Interface Module Is Inserted Into An Incorrect Slot

Description

Interface modules inserted into slots in the controller enclosure or disk enclosure are not supported, or the interface modules are inserted into incorrect slots.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF00D10012

Alarm

Major

Yes

Impact on the System

  • The interface module cannot work.
  • The controller may fail to be initiated.

Possible Causes

Interface modules inserted into slots are not supported, or the interface modules are inserted into incorrect slots.

Procedure

  1. Read the product description to check whether the product version supports the interface module.

    If yes=> Step2.

  2. Insert the interface module into the correct slot. After the operation, if the alarm persists=> Step3.
  3. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 20007

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