No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
0xF3C030000 Arbitration Server Is Disconnected From Storage Arrays

0xF3C030000 Arbitration Server Is Disconnected From Storage Arrays

Description

The link between the quorum server and the storage array is down.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF3C030000

Alarm

Major

Yes

Impact on the System

The availability of HyperMetro third-party arbitration cannot be ensured, and the storage system reliability decreases.

Possible Causes

  • Links are down.
  • Links are unstable.
  • The quorum server is faulty.
  • Arbitration service ports are disabled on the quorum server's firewall.
  • The arbitration certificate of HyperMetro is invalid.

Procedure

  1. Check whether the link is normal.

    1. If yes=> Step2.
    2. If no, replace the faulty network cable to ensure that the link works correctly. If the alarm persists=> Step2.

  1. Check whether the quorum server IP address is reachable.

    1. If yes=> Step3.
    2. If no, check communication network configurations, and ensure that the quorum server IP address is reachable. If the alarm persists=> Step3.

  2. Check whether arbitration service ports are enabled on the firewall of the quorum server.

    1. If yes=> Step4.
    2. If no, enable the arbitration service port to ensure that arbitration packets can pass through the firewall. The service port is 30002 by default. If the alarm persists=> Step4.

  3. Check whether an alarm is reported indicating that the HyperMetro quorum certificate on the storage array is invalid.

    1. If yes, handle the alarm by taking recommended actions. If the alarm persists=> Step5.
    2. If no=> Step5.

  4. Run show tls_cert on the service port of the quorum server to check whether the certificate is valid.

    1. If yes=> Step6.
    2. If no, run export tls_cert to export the certificate, and request for a CA-signed certificate. Run import tls_cert to import the obtained CA certificate and the application certificate. If the alarm persists=> Step6.

  5. Check whether the quorum server is working correctly.

    1. If yes=> Step7.
    2. If no, check the running state of the quorum server process, and ensure that the quorum server process is running correctly. If the alarm persists=> Step7.

  6. Collect related information and contact technical support engineers.
Translation
Download
Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 16083

Downloads: 5

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Share
Previous Next