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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF00C9014F Management DNS Server Is Unavailable

0xF00C9014F Management DNS Server Is Unavailable

Description

The management DNS server is unavailable.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF00C9014F

Alarm

Warning

Yes

Impact on the System

Domain names cannot be resolved. As a result, services that use domain names become unavailable.

Possible Causes

  • The configuration of DNS is faulty.
  • The management DNS server is faulty.
  • The network between the storage array and management DNS server is faulty.

Procedure

  1. Check whether the configuration of DNS is faulty.

    1. If yes, troubleshoot the fault. If the alarm persists=> Step2.
    2. If no=> Step2.

  2. Check whether the management DNS server is faulty.

    1. If yes, troubleshoot the fault. If the alarm persists=> Step3.
    2. If no=> Step3.

  3. Check whether the network between the storage array and management DNS server is faulty.

    1. If yes, troubleshoot the fault. If the alarm persists=> Step4.
    2. If no=> Step4.

  4. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 23882

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