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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF010A0063 A Disk Is Offline In A Disk Domain

0xF010A0063 A Disk Is Offline In A Disk Domain

Description

A disk is offline in a disk domain.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF010A0063

Alarm

Major

Yes

Impact on the System

File systems within the disk domain may fail.

Possible Causes

  • The disk's link is disconnected.
  • The initiator of the disk's link is deleted.
  • The mapping of the disk is deleted.

Procedure

  1. Check whether link between the external array and the local array is disconnected.

    1. If yes, connect the link based on the standard network in the related product manual. If the fault persists=> Step2.
    2. If no=> Step2.

  1. Check whether the initiator of a link is removed.

    1. If yes, add the initiator back. If the fault persists=> Step3.
    2. If no=> Step3.

  2. Check whether the mapping of the corresponding disk is deleted.

    1. If yes, add the mapping. If the fault persists=> Step4.
    2. If no=> Step4.

  3. Collect related event information and contact technical support.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 16445

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