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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0x200F00710038 Failed To Back Up Internal Key Management Service Data

0x200F00710038 Failed To Back Up Internal Key Management Service Data

Description

Failed to automatically back up internal key management service data.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0x200F00710038

Alarm

Warning

Yes

Impact on the System

If the key of internal key management service is lost, it cannot be restored using the backup. Maybe data encrypted with the key of internal key management service cannot be decrypted and be lost.

Possible Causes

  • The server address is incorrectly configured.
  • The network between the storage array and the server is disconnected.
  • The user name and password of the server are incorrectly configured.
  • The server path does not exist, the path does not have the write permission, or the path has insufficient space.

Procedure

  1. Check whether the server address is correctly configured.

    1. If no, correct the configured address.
    2. If yes=> Step2.

  2. Check whether the user name and password of the server are correctly configured.

    1. If no, correct the configured user name and password.
    2. If yes=> Step3.

  3. Check whether the network between the controller and the server is normal.

    1. If no, restore the network.
    2. If yes=> Step4.

  4. Check whether the server path is correctly configured and whether the path has the permission to write files.

    1. If no, correct the configuration.
    2. If yes=> Step5.

  5. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 18122

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