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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF00CF0063 Temperature Of The Backup Power Module Of The Controller Exceeds The Upper Limit

0xF00CF0063 Temperature Of The Backup Power Module Of The Controller Exceeds The Upper Limit

Description

The temperature of the backup power module of a controller is too high, exceeding the normal working temperature.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF00CF0063

Alarm

Major

Yes

Impact on the System

The storage system reliability decreases.

Possible Causes

  • The ambient temperature exceeds the upper limit.
  • Fan modules are faulty.
  • The backup power module of the controller is faulty.

Procedure

  1. Check whether alarms are generated indicating the overheating of the enclosure where the controller resides.

    1. If yes, lower the temperature of existing air conditioners or add more air conditioners. If the alarm persists=> Step2.
    2. If no=> Step2.

  2. Check whether alarms are generated indicating the faults of fan modules on the enclosure where the controller resides.

    1. If yes, replace the faulty fan module. If the alarm persists=> Step3.
    2. If no=> Step3.

  3. Check whether alarms are generated indicating backup power module faults of the controller.

    1. If yes, replace the faulty controller. If the alarm persists=> Step4.
    2. If no=> Step4.

  4. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 18060

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