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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF3C010004 HyperMetro Pair Interrupted Unexpectedly

0xF3C010004 HyperMetro Pair Interrupted Unexpectedly

Description

HyperMetro pair is interrupted unexpectedly.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF3C010004

Alarm

Major

Yes

Impact on the System

Only one storage array can provide services, decreasing reliability.

Possible Causes

  • The link is interrupted.
  • The link is unstable.
  • The disk domain is faulty.
  • The storage pool is full.
  • The local file system of the HyperMetro pair is faulty.
  • The remote file system of the HyperMetro pair is faulty.
  • The service load is too heavy.

Procedure

  1. Check whether there is a link down alarm.

    1. If yes, follow suggestions to handle the alarm. If the alarm persists=> Step2.
    2. If no=> Step2.

  1. Check whether the link is stable.

    1. If yes=> Step3.
    2. If no, replace the Fibre Chanel cable or network cable to ensure a stable link. If the alarm persists=> Step3.

  2. Check whether disk domains where the local file system and remote file system reside have an alarm.

    1. If yes, follow suggestions to handle the alarm. If the alarm persists=> Step4.
    2. If no=> Step4.

  3. Check whether storage pools where the local file system and remote file system reside have an alarm.

    1. If yes, follow suggestions to handle the alarm. If the alarm persists=> Step5.
    2. If no=> Step5.

  4. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 16103

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