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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF40440018 Failed To Get LDAP Certificate File And Restart The NFS Service

0xF40440018 Failed To Get LDAP Certificate File And Restart The NFS Service

Description

Failed to obtain the LDAP certificate file or restart NFS service.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF40440018

Alarm

Warning

No

Impact on the System

The LDAP service or NFS service is unavailable.

Possible Causes

  • The LDAPS certificate file is damaged.
  • The LDAPS certificate file, private key file, or CA certificate file does not exist.
  • The NFS service fails to be started.

Procedure

  1. Use DeviceManager to restart the service. Alternatively, on the CLI, run the following command to restart the service: change service nfs support_v3_enabled=on support_v4_enabled=on. Check whether the alarm is cleared.

    1. If yes, no further action is required.
    2. If no=> Step2.

  1. Use DeviceManager to import the certificate again. Alternatively, on the CLI, run the import certificate command to import the LDAPS certificate. Check whether the alarm is cleared.

    1. If yes, no further action is required.
    2. If no=> Step3.

  2. Collect all related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 19820

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