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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF3C030002 No Backup Links Available

0xF3C030002 No Backup Links Available

Description

No backup link is available.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF3C030002

Alarm

Warning

Yes

Impact on the System

Reliability of communication between the system and quorum server decreases.

Possible Causes

No backup quorum link is configured for the system or the quorum link is disconnected.

Procedure

  1. Check whether the quorum server is configured with a standby link.

    1. If yes=> Step2.
    2. If no, add a standby link for the quorum server to ensure that at least two controllers have quorum links to the quorum server. If the alarm persists=> Step6.

  1. Check whether disconnected quorum links exist.

    1. If yes=> Step3.
    2. If no=> Step6.

  2. Check whether links are normal.

    1. If yes=> Step4.
    2. If no, remove and insert the network cable to ensure that the cable is firmly connected with the port. If the alarm persists=> Step4.

  3. Check whether the quorum server's IP address is reachable.

    1. If yes=> Step5.
    2. If no, check communication network configurations and ensure that the quorum server's IP address is reachable. If the alarm persists=> Step5.

  4. Check whether arbitration service ports are enabled on the quorum server's firewall.

    1. If yes=> Step6.
    2. If no, enable the arbitration service port (30002 by default) to ensure that arbitration packets can pass through the firewall. If the alarm persists=> Step6.

  5. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 20514

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