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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF4045002C Domain DNS Service Is Unavailable

0xF4045002C Domain DNS Service Is Unavailable

Description

The connection to the DNS service of a vStore is interrupted.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF4045002C

Alarm

Major

Yes

Impact on the System

The DNS service cannot be connected, affecting the DNS query service. The conversion from a domain name to an IP address fails.

Possible Causes

  • The network connectivity between the device and DNS of a vStore is abnormal.
  • The DNS service of a vStore has been disabled.

Procedure

  1. Check whether service network connectivity between the device and DNS is normal.

    1. If yes=> Step2.
    2. If no, contact the network administrator to rectify the network fault. If the fault is rectified, no further action is required. If the fault persists=> Step2.

  1. Check whether services of DNS are stopped.

    1. If yes=> Step3.
    2. If no, start services of DNS. If the fault is rectified, no further action is required. If the fault persists=> Step3.

  2. Contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 23357

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