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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xE02050003 Failed To Disable The Snapshot

0xE02050003 Failed To Disable The Snapshot


Failed to disable the snapshot.

Applicable Model

Applicable to all models.



Event Type

Event Level

Automatically Cleared





Impact on the System

This causes a failure to delete the snapshot.

Possible Causes

  • The storage pool is abnormal.
  • The storage pool is offline.
  • Communication between controllers is abnormal.


  1. Check whether the storage pool is faulty or offline.

    1. If yes, disable the snapshot again after the storage pool alarm is cleared.
    2. If no=> Step2.

  2. Check whether the communication between controllers is abnormal.

    1. If yes, disable the snapshot again when the communication between controllers is normal.
    2. If no=> Step3.

  3. Collect all related information and contact technical support engineers.
Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 23745

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