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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0x200F0337000C Server Link Is Down

0x200F0337000C Server Link Is Down

Description

A server link is down.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0x200F0337000C

Alarm

Critical

No

Impact on the System

The storage array cannot communicate with the server.

Possible Causes

  • The server is incorrectly configured or does not exist.
  • The key management server certificate does not exist or has expired.
  • The network between the storage array and server is unreachable.
  • The server is faulty.

Procedure

  1. Check whether the server type, server address, and port number are correctly configured.

    1. If no, configure the server correctly and wait one minute. If the alarm persists=> Step2.
    2. If yes=> Step2.

  2. Check whether the key management server certificate is valid.

    1. If no, import a valid certificate and wait one minute. If the alarm persists=> Step3.
    2. If yes=> Step3.

  3. Check whether the network between the storage array and server is reachable.

    1. If no, repair the network and wait one minute. If the alarm persists=> Step4.
    2. If yes=> Step4.

  4. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 16287

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