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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF00EA0014 Abnormal Port Link

0xF00EA0014 Abnormal Port Link

Description

The link to a port housing an optical module is down, because the cable connecting the front-end port and the application server or another device is removed, and a fault on the optical module or a fault on the port occurs.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF00EA0014

Alarm

Major

Yes

Impact on the System

The application server or other devices cannot communicate with the storage system through the front-end port.

Possible Causes

  • Cables are not securely connected or damaged.
  • The optical module where the port or its peer port reside is faulty.
  • The port or its peer port is faulty.

Procedure

  1. Check cables.

    1. If any cable is not securely connected, reinsert it. If the alarm persists=> 1.2.
    2. Replace the cable. If the alarm persists=> Step2.

  2. Check whether the host port and its peer port have optical modules.

    1. If yes, replace the optical modules. If the alarm persists=> Step3.
    2. If no=> Step3.

  3. Replace the modules where the port and its peer port reside. If the alarm persists=> Step4.
  4. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 23534

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