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Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
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0xF00710005 Abnormal Network Connection Of A Back-end Device

0xF00710005 Abnormal Network Connection Of A Back-end Device

Description

The network connection of a back-end device is abnormal.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF00710005

Alarm

Major

Yes

Impact on the System

The Dorado NAS unit cannot manage back-end devices.

Possible Causes

  • Connection of the management network port on the Dorado NAS unit is faulty.
  • Connection of the management network port on the back-end device is faulty.
  • The back-end device connection certificate is incorrect.

Procedure

  1. Run the "show port general" command on the Dorado NAS unit and back-end device to check whether their management network ports are faulty.

    1. If yes, remove and then insert the network cable. If the alarm persists=> Step5.
    2. If no=> Step2.

  2. Ping the IP address of the back-end device in minisystem mode.

    1. If the ping operation succeeds but the alarm persists=> Step4.
    2. If the ping operation fails, check whether the back-end device and Dorado NAS unit are on the same network segment. If yes=> Step3.

  3. Contact the network engineers to check whether the network fails.

    1. If yes, network engineers need to rectify the fault.
    2. If no=> Step5.

  4. Check whether the back-end device certificate is incorrect.

    1. If yes, import the certificate again.
    2. If no=> Step5.

  5. Collect related information and contact technical support engineers.
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Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 19096

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