No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

Event Reference for File

OceanStor Dorado V3 Series V300R002

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure.
Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
0xF03370002 Server Is Unavailable

0xF03370002 Server Is Unavailable

Description

A server is unavailable.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xF03370002

Alarm

Warning

Yes

Impact on the System

  • If the NTP server is unavailable, time synchronization is unavailable.
  • If the SMTP mail server is unavailable, emails cannot be sent successfully.
  • If the syslog server is unavailable, system logs cannot be saved.
  • If the alarm dump server is unavailable, historical alarms cannot be saved.
  • If the performance dump server is unavailable, performance statistics cannot be saved.
  • If the LDAP server is unavailable, user authentication fails.
  • If the key file backup server of the internal key management service is unavailable, key files cannot be saved.

Possible Causes

  • The server address is incorrectly configured.
  • The storage system is disconnected from the server.
  • The user name and password for logging in to the server are incorrectly configured.
  • The path of dump servers does not exist, does not have the write permission, or does not have sufficient space.
  • The NTP certificate is unavailable.

Procedure

  1. Check whether the server address is correctly configured.

    1. If no, correct the configuration.
    2. If yes=> Step2.

  1. Check whether the user name and password of the server are correctly configured.

    1. If no, correct the configurations.
    2. If yes=> Step3.

  2. Check whether the network connection between the controller and the server is correct.

    1. If no, recover the network connection.
    2. If yes=> Step4.

  3. Check whether the dump server path is configured correctly and has the write permission.

    1. If no, correct the configurations.
    2. If yes=> Step5.

  4. Check whether the NTP certificate matches the server certificate.

    1. If no, import correct NTP certificate.
    2. If yes=> Step6

  5. Collect related information and contact technical support engineers.
Translation
Download
Updated: 2019-07-17

Document ID: EDOC1100076630

Views: 16194

Downloads: 5

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Share
Previous Next